BON Loyalty Program & Rewards

I've been using the BON loyalty app for a few months now, and it's quickly become one of my go-to apps! It's incredibly user-friendly, making it super easy to track my points, discover new rewards, and see what deals are available. I love how seamlessly it integrates with my shopping, and I've already managed to redeem some great perks. The variety of offers keeps me engaged and always looking forward to what's next.

Recently, I had a small query about a specific reward I was trying to redeem. I reached out to their customer service and had the absolute pleasure of interacting with Hazel. I have to say, Hazel was outstanding! She was incredibly patient as I explained my (slightly confusing) situation, listened attentively, and then went above and beyond to not only resolve my issue quickly but also to explain everything clearly so I understood it for next time.

Hazel was professional, incredibly friendly, and genuinely seemed invested in ensuring I had a positive experience. It's rare to encounter such efficient and personable customer support. She turned what I thought might be a frustrating experience into a really pleasant one.

I highly recommend the BON loyalty app to anyone looking to get more value from their everyday activities. And if you ever need assistance, I sincerely hope you get Hazel – she is a true asset to the BON team! Thanks, Hazel, for your exceptional service!

We couldn't be happier with this app! It is easy to use, quick to set up and has many different customization options. The biggest reason we rate this with 5 stars (and would go higher if possible) is the tremendous customer service and technical support. Cara and Mia have both gone above and beyond for us and were incredibly kind on top of everything. Cara had to deal with a myriad of random questions and hypothetical situations from me yesterday. She patiently walked me through each step, explaining not only how to deal with the situation, but also options for different ways of approaching our concerns. She also connected me with tech support on a theme issue and it was updated within minutes. Chat support can be challenging and these two lovely ladies made us feel understood and valued. Thank you both so much for your help with our program!

We've been using this app on our Shopify store for some time now, and while it offers a range of useful features and improvements, the biggest advantage by far is the customer support team.

They’re always responsive, kind, and ready to help with tailored solutions – no matter how big or small the issue is. It's truly the only app we've found that offers such a high standard of support.

A special thank you to Hazel and Maandy – your help makes all the difference. Highly recommended!.

We're so glad we chose BON to help us set up our loyalty program! From start to finish, the team was incredibly responsive, helpful, and thoughtful. Maxxie and Cara (and the rest of the team!) went above and beyond to customize the program to meet the specific needs of our small business. They were always quick to answer our questions, offered insightful suggestions, and made the whole process smooth and stress-free. Their pricing is very reasonable for the quality of service, and we're thrilled with the result, our loyalty program is now live, running smoothly, and already getting great feedback from our customers. Highly recommend!

Bon has been great for our store, especially since it's so customizable and we're able to make everything fit our brand. Also, it comes at a great price compared to other loyalty programs like Smile. Additionally, the Bon staff have been wonderful with assisting us with the implementation of the program. They also work hard to complete any requests we have and make any customizations that are necessary for our store!