Recensioner (64)
Förfina
-
Efter omdömen
REVIEW UPDATE PLEASE READ THIS BEFORE YOU LOSE YOUR MONEY
CED have still not refunded us the $530.19 we paid them in January!!! The CED app still does not work. We have had to spend hours removing the duplicated listings on Bonanza and on Etsy the orders don't sync, inventory does not sync, listings do not sync, these are THE BASIC functions of the app!!!! And please read through on how they lost all our 3 months of seo on nearly 500 Etsy listings. They should be removed from Shopify app store.
PREVIOUS REVIEW March 16th
BUYER BEWARE They are crooks. I purchased the APP from CED Commerce to intergrate my Shopify site with Bonanza, Etsy and Sears…..Where do I start.....after almost two months the problems are getting worse by the day:
First of all when you fulfill an order on Shopify it does not sync back as it is supposed to. This is the main function of the app! It stays as not shipped and you have to manually complete it...so why have the app?. Then not all of our listings on Shopify integrated over to Etsy and they duplicated on Bonanza. After being told "give us 24 hours" countless times it still does not work. Then we got a generic email from CED saying that all customers should re-integrate...we did this, then some of our products got duplicated with CED SKU’s (not ours) The inventory does not sync over to Shopify and other platforms like it is supposed to do. Nothing works!!
While trying to fix all these problems the BIGGEST thing happened. We have over 400 listings all of which I have been doing SEO for a solid 3 months, that's lots and lots of time. Three days ago the CED person we were on live chat with said she was putting her team to work on it once again. They lost all our tags, descriptions, reverted back to old titles, deleted all attributes.....everything all gone. All SEO… GONE. All this happened when they were just trying to get the app to work as it should.
We paid them $500 BE WARNED!!! Now just trying to get our money back and compensation for all our time, lost profits and lost future sales as we now have a zero rank on Etsy. We have to SEO the site all over again and we still have to sort out the duplications on Bonanza
CED COMMERCE AS A COMPANY ABSOLUTELY SUCK…….
I highly recommend this app if your looking for a site to sell your products and looking for a platform with strong customer support team who will go a step or 2 farther to boost you up. there booth style is cool, as far as sales i just started and i haven't put in as much yet due to schedule but i will return to update my experience shortly
5 stars the app is great and the support awesome. Highly recommended!
My products are uploaded and listed for sale.
Thank you for your support. I appreciate the CED integration with Bonanza. It makes my life selling so much easier.
App does upload products to Bonanza, but syncing of inventories update can not be guaranteed, thereby resulting for item to be out of stock when sold on Bonanza. Thereby resulting to negative review from customers since item is out of stock.
Customer support will always say sorry, but that doesn't fix the problem for us.
I am hopefully optimistic that this app will save me hours of wasted time updating my listing on Bonanza. I could have linked my eBay store to Bonanza but those two sites do not always update the quantities and that can cause overselling and bad customer reviews. This app cuts out the middleman and list direct to Bonanza.
Tech support has been A+ and available to help me learn the app. Actually, they helped me build my files that upload the item to the correct categories. That is great customer service.
I used the app to import Shopify Products to bonanza, and it also helps me to fulfill my orders, add tracking. It's really really helpful. If there is any problems/questions during using the app, the support team (via Skype) helps me to fix in 5-10 minutes. They did the great job, great service.
Thank you so much for your service.
HUGE workflow issues. Inventory did not properly update, which lead to overselling. I sought advice from support who told me refunding the orders would cancel them. This was wrong. They also ensured me that once an order was cancelled it would not import to Shopify, also wrong. We had several refunded orders make their way to Shopify and get shipped despite cancelling the orders per supports guidance. Save yourself the time and headache and find another way to sell your Shopify products on Bonanza.
Thanks for raising the issue. We promote communication and request sellers to stay connected with so that we can transfer knowledge to them both about the app as well as the marketplace. We had discussed with you and communicated to you multiple time that you were having product with duplicate titles. It is mandatory not to have a product with duplicate titles listed on Bonanza Marketplace. All the issues that were related to inventory were because of the same. The inventory update failed to work as there were duplicate listing with the same title.
We tried to communicate several times over the registered mail id with us as well as the contact details about the same.. But we fail to get any response from your end.
We would like to work once again with you so that we can change your perception about our App. We want everyone getting associate stay with us to stay happy. We look forward to serve you back once again.
Thanks
CedCommerce
I was overwhelmed with the many different things that was involved in categorization and profiling but Karshit was always there to have my back and helped bring my new store a success instead of the train wreck it was headed. Definitely recommend. Support is very nice and understanding. No judgements when you are lacking in the technology department. Thank you Karshit
I really like this App, it has made my life a lot easier.
I am new to Bonanza Marketplace and the team guided me through the process and helped me manage me to upload my product With the bulk upload and profile cloning feature it became a lot easy for me to map my product quickly and upload them on Bonanza. The App also provides an import/export feature through which I was able to fill the necessary attributes in the form of item traits quickly and easily. Much to my liking, the app makes a Shopify Seller like me really happy as I am now selling in sync with Bonanza and Shopify.
Not to forget about the support which has guided me so well that I now can easily handle the app on my own.
I am still learning on the new features like meta field attributes and the team has been really patient in guiding me.
Really happy with the App, Support and now I have more than 5000+ Products Live on Bonanza and looking forward to checking the other Apps too with the developer.
Great Job Guys !!