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The app is good but has a bug at the moment. In the cart page, it doesn't display properly the booking details for a booking product but instead it outputs an array like this wk_booking: {"timezone"=>"Asia/Manila", "slot_date"=>"17/09/2018 (Mon)", "duration"=>"", "from"=>"", "to"=>"", "timestamp"=>"", "rest_time"=>"", "availability"=>""}. Also it doesn't allow the store owner to put a Book Now button to the single product page for a booking product but only an add to cart button. It would be nice if the add to cart button in every booking product would be replaced by a Book Now button.
Hi,
Thanks for the feedback.
The issue can be easily solved as we just need to add a piece of code that wont have this show on the cart page and proper booking slot and the booking date will be shown. Let me know if you consider the app again, we are happy to help.
Regards,
Team Webkul
be aware this is not a plug and play app. You have to add coding to your website. The coding was added to my website by the team but sadly it made my website refresh every time you touched a product. The staff were very helpful and removed the code for me at no cost.
Hey, Thanks for the review ! Please excuse us for the less satisfied response.
As we have checked, Our support team is in constant touch with you & assisting you in resolving your queries. However, You have posted the review with-in 1 hour of installing the app.
Furthermore, Please be informed that, the Auto-inject codes do work in shopify generic themes but you've the custom theme available in your store & Custom themes have their own way to manage the files & in such case, We helps the merchants with addition of app codes.
Let's talk & clear all the confusions via our support ticketing system - Team Webkul
Support staff is very patient and knowledgeable. Staff responded and fixed my issues very quickly. This app is also very good because support staff can be reached via chat and the response is almost immediate.
It worked well at the beginning, but now every time that I try to access the admin interface, it says "Session expired". How to fix it?
Hi, You can easily fix this by enabling 3rd party cookie in the browser. This will sort the issue.
If you still have any issue, just send an email to support@webkul.com
Top notch service to get started! Recommend based on the set up and will review once used for a bit but super happy with it to start with. Great flexibility in booking settings!
Hi, Thank you for the review.
I can see that the 6 different booking types provided in the app helped you setting up the store.
If you have any queries, please feel free to connect.
I have been interacting with Ayush Kansal for about a week now, for various issues I was facing during installation of this app. All issues have been resolved until now. Some of the basic features are missing from this app, which I would expect in a paid app, related to RENTAL TYPE. Hope that the Webkul Team continuously listens to customers and enhances the features of the Booking App at a fast pace, so that we can continue using this service. Thank you for great customer care... keep up the good work!
Hi, Thank you for the review.
We have noted all your suggestions as provided and we will try to implement them as soon as we can.
Thank you.