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Very fast assistance and problem solving. Greatly appreciate the customer service.
Thank you for submitting this review, and for your continued trust these past 3 years. We are thrilled that our customer success team continues to delight you should you ever need our help with your Shopify connection!
This app keeps QBO up to date on a daily basis. My financial statement are always current I always know exactly how our business is doing. On occasion where something has changed in Shopify or one of payment forms, customer support at Bookkeep quickly resolves the issues.
Thank you so much for sharing your experience here! We love that you are seeing the benefit of having your books up to date, automatically, every day!
Bookkeep has made our monthly and quarterly workflows a breeze. The journal entries sync smoothly with QB and the customer service is amazing!
Thank you for sharing your experience with our ecommerce automation platform!
We are so glad your accounting processes are simpler now that you use Bookkeep, and your monthly and quarterly processes are taking less time than before!
This app seamlessly posts our daily Shopify sales and our weekly deposits to our QuickBooks Online account. It works perfectly!
The customer service is SO WONDERFUL and Anish has helped me multiple times. This is an amazing app and I would recommend it to anyone!
This app is everything I need it to be! I LOVE the daily summary syncing - vs. syncing every single transaction. The customer service/tech support is stellar. It's the kind of service you wish for with every company you deal with. Rapid response and quick problem solving. (not that there were even any real problems) I was worried about getting it set up properly - but there was no need for concern. Jason and Jamie assisted with that and it's running so smoothly! The fact that they are accountants and really understand and can advise with the set up is HUGE!
Thank you! We think our accounting background plus our deep experience with e-Commerce and point of sale helps us understand the pain of reconciling deposits and properly posting accounting entries to QuickBooks and Xero. We work hard to make this easier for everyone else. We appreciate your feedback very much!
Great customer service! The support team helped me sort out any issues I was having pretty quickly.
Thank you! We appreciate you taking the time to leave a review and we're glad we can help!
I love this app! It leaves the transactions in the subsystem where they belong rather than clogging up QuickBooks with redundant data readily available in Shopify. Transactions are summarized daily making tracking of bank deposits and daily sales a breeze. All that and a log (audit trail) too!
Thank you! Just say "NO!" to transactions in QuickBooks and Xero! :-) We firmly believe your detail should stay in Shopify so we post financial summaries to QuickBooks or Xero. Our accounting sync engine also links to the posted record and updates it if you decide you need to change mapping. We never duplicate. Thanks again for the review we are very happy you are happy.
Dan, Anish and Ananie were most helpful in resolving a few hiccups our file had processing with Bookkeep. They were most persistent and resolved the issues beautifully. They are super stars!!
QuickBooks Daily has had such great customer service. They spent so much time with me helping me make it work for our accountant.
Thank you! We appreciate you taking the time to leave a review and we're glad we can help!
I have been using Bookkeep Sync software for over 2 years. I am very impressed with the functionalities and the data it sends. I decided to write a review today because I needed clarification on some items entered and I was blown away with the customer service. I definitely recommend this software.