Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 21, 2021

I have been using Bookkeep Sync software for over 2 years. I am very impressed with the functionalities and the data it sends. I decided to write a review today because I needed clarification on some items entered and I was blown away with the customer service. I definitely recommend this software.

Foundry Lighting
United States
About 2 years using the app
February 8, 2022

New user to Bookkeep and it has been great so far. The team is very responsive and helpful. Look forward to continuing on with their solution!

BedJet
United States
About 2 years using the app
Edited October 4, 2021

I looked high and low for an app that integrated exactly how I needed in QuickBooks. I just happened to come across this app and after a month of mapping, reconfiguring and working on my set up it's working like a charm and it's super easy. I especially like the real-time changes you can do to your daily sales and mappings right there in the log. Thank you for creating this app, having awesome support & working with our needs. My needs were:
- Daily journal entry summaries
- Customizability
- Chat or phone support
- Easy mapping
- Multiple user roles
- Mapping difficult product types

La Creme de la Creme
Canada
About 2 years using the app
bookkeep.com Inc. replied October 5, 2021

Thank you for your review! Your needs are our needs too. As bookkeepers & accountants ourselves, we needed proper accrual accounting summaries posted on a daily basis that will reconcile to deposits. When we could not find that, we built it ourselves. Give us a shout if you ever have any questions. Thank you! Jason

December 7, 2022

This has saved me so much time! This integration posts our sales, deposits, gift cards, fees, and so much more on a daily basis so that our books are up to date. Their customer service is available at convenient times and has assisted me with questions or errors. They have even alerted me when I set up the integration incorrectly and gave me steps to fix the issue. As an accountant, I will be using this will all of my Shopify clients!

Giant Lifting
United States
Almost 2 years using the app
July 19, 2022

Simply could NOT operate properly without this app and the excellent support we receive. We have been using them for years and they ALWAYS go the extra mile to keep us going! Special thanks to Jason, Ananie and Anish! The Best!

MyInboardMarine.com
United States
Almost 2 years using the app
bookkeep.com Inc. replied October 17, 2022

That's great to hear! We appreciate you taking the time to leave a review and we're glad our product and rockstar team can help!

February 14, 2023

This app has been great at helping us keep our books in order and everything synced up between Shopify and Quickbooks. Really good customer service when needed as well. Thank you for the work you all do!

Self-Care Is For Everyone
United States
Almost 2 years using the app
bookkeep.com Inc. replied February 14, 2023

Thank you for your appreciation. Our customer care team are experts (some are Intuit Pro-Advisors) in accounting for Shopify stores. We love helping small businesses get, and keep, their books in order, and we are here if you need any more help!

Edited February 5, 2021

I had some issues accessing it at first, but I spoke with customer support and they were super efficient in resolving my issues and explaining things to me as well. Thank you!

My Sister's Closet
United States
Over 1 year using the app
bookkeep.com Inc. replied February 5, 2021

Thank you for the review! :-) Our goal is to make the life of the bookkeeper/accountant a little bit easier. Don’t hesitate to chat with us if you have questions or issues. Jason

December 19, 2019

I started using this app a few months ago and it easily saves me 1-2 hours per week. It creates 1 entry for sales each day and 1 entry for Payments from Shopify - way easier than tracking all transactions individually. I was doing this manually before, and it's easy to get behind. If you get stuck on something use their Chat - they respond and are very helpful! So thankful to find this. And for FREE!

Mosaic Makers Collective
United States
Over 1 year using the app
April 23, 2021

I am so glad I found this app. It keeps my QBOE clean and all necessary data comes over from Shopify, nothing more and nothing less. The amount of $$ this saves me compared to having to do this by hand, in excel, or to pay someone to do this - its amazing. Highly recommend.

bluebird baby & kids
United States
Over 1 year using the app
March 7, 2021

This app saves me so much time! I used to export the reports in Excel spreadsheets and use the pivot table to summarize the sales, taxes, gift cards, expected deposits, from all those payment types, etc. Then I had to reconcile the payouts to the sales minus the fees. Now all of these happen automatically! It also summarized each day's sales into one journal entry, which makes QBO so much better to work with. Finally, an app that meets all my needs.

PRIDE+GROOM
United States
Over 1 year using the app