The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This must be the best app for managing appointments, classes, rentals, tours and tickets on Shopify and the customer service is even better than the app itself. I had some teething issues getting the App set up but the team, especially Rob, were incredibly helpful and ensured it was up and running to my requirements in no time. Would highly recommend this app
Create Cooking School
The App is great and The Support is great!. Thank you for your help Zetya! ............................
Excellent support response; they went the extra mile to customize the look and operation of the site. They were very patient with my numerous requests. Works well.
Excellent customer service. Rob was super responsive and efficient when dealing with questions I had about the app.
Our business is on hold until November. Rob helped us find a solution to keep the app until then without being charged. A business with integrity!
BookThatApp was a perfect fit for our tour operations. I was able to offer tours with varying lengths in time, and have it assigned to a particular boat. So when someone booked a tour the time they chose was no longer available throughout the other options. I was also able to color code each tour option making it easy to spot in the calendar. Customer service responded in a timely manner to all of my questions, and helped fix any issues I had. That alone is worth it!
The Lens Loft
We have had Bookthatapp for a while now and it is great. The developers are very responsive and get back to you normally within an hour or two, they are super helpful! I have had a few configuration issues and they have been very helpful in resolving it/helping alter code etc. A+++
We're using this app in order to have a calendar on our website so our clients can choose a date & time for the tours we sell. The functionality of the app is very good, in fact I do not recall any downtime at all in more than 2 years that we have been using the app. I'd also like to give a special shoutout to Rob who has been helping us out on various occasions when we had technical issues. Fast and friendly support, keep it up guys!
Also wanted to give a shoutout to Gavin from the Bookthatapp team who went above and beyond to help us with an issue we had in our template that was not related to Bookthatapp. Excellent work from the entire team!
It works great for helping me rent out international product, calculating rental dates, etc. And, the couple times that we had issues, their tech support team got to the bottom of it in a timely manner. Well worth the investment.
Royal Taxi Maui
I had great experience with Rob and Alex when I faced an urgent issue to add new booking form, which I didn't know I did't have it, in order to sell the product. It was resolved very quickly.
We had some problems in the beginning, but they are very quick with responding and resolving problems. You have to consider a lot of ittt's for rental and they manage to control them all.
If you ask a question if something will be possible, they not only answer, but manage to fix things before the answer.
Of course depending on the day and hour, but often they answer within an hour!
Could not wish for more at this point.