Great app, bad support. Didn't work with my theme and I had to get the theme developer to modify the app code to be compatible. It's a problem with the way the app selects variant drop downs - it has to be customized for each theme. It would make MUCH more sense to have this be an option in the admin panel and allow each install to input the selector for the variant dropdown.
Recommend the app, not the support.
Dear PDQ Equipment (https://pdq-equipment.myshopify.com/)
Thanks for taking the time to leave a review.
Please refer to our earlier response to Drew from youzag.com and our Terms of Service for what is covered under our no charge support.
We stand by both the quality of our app and our service.
The Support Team @ Zetya
Adventure Sports USA
Excellent app to allow for rentals of equipment and booking of appointments / tours. It is fairly simple to use but there are a few things which are not immediately obvious when setting up products/resources/staff. This is made up for by the extremely quick customer service who are available almost all of the time, so I have given this app 5 stars. If you find it overwhelming to start with, their knowledge base is very complete and their customer service staff will help you to iron out anything you an't figure out on your own.
Hi Adventure Sports USA
Thanks for taking the time to leave a review! We really appreciate it.
We are glad you are finding our support helpful. Feel free to reach out to us at anytime!
The Support Team @ Zetya
We used this app to set up bookings for a pop up campsite. We paid for the installation which I thought was very reasonably priced for an excellent service and well worth the money for an inexperienced user like me. we had a couple of teething troubles (all down to issues at my end, not with the app) which were ironed out very promptly. I would definitely recommend this. It looks very nice when in use too, you can see all the bookings on a month by month basis, to see how many you have each day. We were helped by a chap called Rob who was very efficient and friendly.
Dear Ragmarsh Camping
Thanks for taking the time to leave us a review!
We are glad you are finding our support helpful. Feel free to reach out to us at anytime.
The Support Team @ Zetya
Did exactly what I told them to do. Super positive and satisfying experience. Highly recommend this app as it not only solves the problem I got but also meets my demand. 5 stars!
I am using this app to allow my customers to book time on a rental machine. This is the first website I have ever built so I have very little knowledge with everything. The app was pretty easy to set up and user friendly. If I needed help with something because it was over my head, the support team would always get back to me in a timely manner. I can't say enough about the support team. They were always kind and patient with me. They always made sure the problem was taken care of. Very pleased with everything about this company and product!
Ontario Jet Ski Rentals
I've decided to use the BookThatApp for my business website to book all of my customers and easily have access to all my bookings. First off, their customer service is amazing! They respond back to you within minutes which is extremely rare. Secondly, the quality of this app is next to none. They make very super easy for you to manage and off a helping hand in case you have any questions. This is definitely a MUST-HAVE app if you're looking to implement an interactive calendar on your website! I would not use anything else. I rate them 10/10 with no doubts. My favourite thing about this app is the customer service by far! Thank you for helping me out with all my questions and for going above and beyond with customer service! I definitely recommend over anything else!
TCC HAIR LOSS CLINIC
I downloaded this app about 18 hrs ago and already have clients booking online. The install is fairly simple (you just have to read and READ to ensure you don't mess anything up). My fields weren't showing when booking and within a few hours support (ROB to be exact) fixed it. Thanks a ton Rob!
Checked a few booking apps for Shopify, and this was the most superior of all of them. Lots of options for different types of events, and a neat clean layout.
Had an issue that I was struggling with and contacted support, who replied within minutes, advised on what action to take, and actually made the modification on the store for me. You can’t get better than that !
One fear with an app is the support if you have an issue, the support of Zetya was first class. Would highly recommend.
Medical-Lounge Osnabrück GbR
Wir benutzen die App für unser Kosmetikstudio und es klappt super! Am Anfang gab es Schwierigkeiten bei der Umsetzung und wegen eines Fehlers von uns hatte nicht alles funktioniert. Der Support hat sich aber innerhalb einer Stunde (!!) gemeldet und ist alles mit uns durchgegangen bis es funktioniert hat. Kann die App nur empfehlen.
Dressed by Jaz
I have been using BTA for about 3 years now and it has only become better and better! I rely on the calendar to view my bookings daily, it's like having a PA. The app is seamless, easy to use and customer friendly, I use it for both product hire bookings and appointment bookings - it can suit a range of needs. Highly recommend