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I've been using this app with Shopify for almost 10 years, and I love it. The customer service is the best. They are so patient and work me through even the most basic stuff to make my booking system work well for my students. I've never had a bad experience with their customer service team. Shout out D'Angelo!
We truly appreciate you taking the time to leave us such an awesome review! We are happy to hear that you had a great experience with our support, and that you are enjoying the app. Thank you for your review, it means a lot to us! 😊
⭐⭐⭐⭐⭐
Amazing customer service team. Always able to tackle the issue and point me in the right direction while making understanding easy. D'Angelo has been the best to work with! Also the app easily integrates onto your shopify store making this a seamless experience.
You have made our day with your review! Thank you! 😊
The BTA support team has been super helpful anytime we've had an issue come up with our website in relation to class bookings. D'Angelo has always been timely to respond, as well as always providing some form of troubleshooting that has fixed the problem entirely or supported us in getting resolving major needs.
This app has made booking for classes and events I host in my shop SO much easier. It integrates with shopify classes I create and then the calendar populates on my website. It has saved me hours of configuring and time. The help and chat feature is great, I feel like I get help almost immediately and customer service is awesome.
We are very happy with BTA for our party bookings at our paint-your-own pottery studios! Plus, the support is great! Sisco specifically has been super helpful as we tweak the functionally of BTA as we grow!
Book That App (BTA) is fantastic! The support team is super helpful and solves problems quickly. Their fast and friendly service makes everything run smoothly. Highly recommended! Thanks, BTA, for all your great help!
Thank you! We greatly appreciate you taking the time to leave this feedback for us. We appreciate you 🎉!
Amazing app, does just what we need it to do! We have over 100 people book tours a week with this app.
We are happy to hear! That is indeed terrific news! Thank you for sharing such wonderful feedback 😊 🎉
João. Super helpful.
I just couldn't figure something out but they were very helpful. Understandable language and graphics to explain the fix.
Very much appreciated- thank you
On behalf of João, thank you for a terrific review!
Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.
Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful support when needed.
I can say for sure that BookThatApp has the best support I have ever encountered. It responds quickly and even makes the settings you need. Simply magic! On other sites, at best, you will be answered by a useless bot. The application is very flexible and can be easily customized for any task. The only thing that bothers me is that I need to pay for each booking, even if this booking was created on the Airbnb website and using calendar synchronization, BookThatApp considers it created and protected as payment. This is a very daring decision - to take money for the fact that Airbnb tried to sell my property))
Hi there!
Thank you for your great review!
I wanted to comment on your below point:
"The only thing that bothers me is that I need to pay for each booking, even if this booking was created on the Airbnb website and using calendar synchronization, BookThatApp considers it created and protected as payment. This is a very daring decision - to take money for the fact that Airbnb tried to sell my property))"
This can be a bit misleading, as the app doesn't charge for each booking that is created. Depending on the plan that you pay for, you will get a set booking quota. If you are on the Premium plan, you will get a quota of 350 bookings. A created booking will deduct from the quota.
With this explained, if you add an external calendar to a service or product that you have setup in the app; what this does is to pull events from the linked calendar and sync it to the app. In order for the app to treat the events on the external calendar as "Blackouts", it would need to create "bookings" for those events in the app. So, if you had a "Room A" product in the app, and you linked your AirBnB calendar for that "Room A" to the product in BTA, then the AirBnB bookings will sync over to BTA. This allows the app to mark those booked AirBnB dates as unavailable in the widget. It also works the same way with other booking/scheduling apps that allows you to integrate your other booking/reservation platforms.
If you are still unclear on how all of this works, please don't hesitate to follow up with us via our emails:
support@bookthatapp.com or support@zetya.com.
Have a wonderful day!
Success Team at BTA