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Really helpful and such a great tool to have on the website. The team behind the app are really quick to reply and will help you edit code on your app for you.
Thank you so much for the kind words! We're glad the app has been helpful and that our team could assist. We're always here if you need anything! 😊
Thanks so much to the Bookthatapp team for their excellent support, the platform is intuitive to use, and we've found whenever we need extra support the BookthatApp team are on hand quickly to help with ideas and solutions!
Thanks so much for the great feedback! We’re glad you’re enjoying BookThatApp, and we’re always here if you need anything.
Mostly reviewing about customer service: recently I spoke with Rana, who was very helpful, friendly and responded quickly. When I've contacted BTA during work hours it is quick and easy to get in touch with a real person to chat with, which I appreciate.
The app itself is pretty good, though it requires a fair amount of learning to get things working the way we want. Also not a lot of customization aesthetically. It seems like there are many customer experience features to customize but it's not obvious what each one does. I wish there was a small explanation under each Title telling you what exactly it does. Since the customer service is good its helpful to just reach out if you're confused about anything.
Thank you for the feedback! We’re glad Rana and the team could support you quickly and personally. We appreciate your notes on the learning curve and are continuously working to improve the experience.
i dealt with sisco.c and they were very helpful with quick speedily replies, would highly recommend
Sisco on the support staff really knows what she's doing! She was phenomenally helpful and sorted out my problems in no time at all!
Thanks for your review. Great to hear Sisco was so helpful and efficient!
This app has been incredibly helpful for my business. It’s easy to use, well-designed, and works exactly as expected. It has saved me so much time and made managing everything much smoother. The setup was simple, and the features are very practical and reliable. Customer support is also responsive and helpful whenever needed. Overall, it’s a great app that genuinely adds value. Highly recommend it to anyone looking to improve their workflow!
Thank you so much for this wonderful review! We're delighted to hear the app has saved you time and made managing your business so much smoother.
Five stars for BTA. I’m very satisfied with the tool and the service provided. A huge thank you to Rana Waleed, who assisted me with the setup with incredible patience and kindness. It’s a pleasure to work with professionals who are so willing to help. Thanks for everything!
Thank you so much for the 5 stars! We’re thrilled you’re happy with BTA.
The app is robust - a bit tricky to navigate on your own BUT the customer service is phenomenal and they will walk you through how to setup and troubleshoot to resolve your issues every time you ask!
Thanks for the feedback! We’re glad our team could help and support you whenever needed.
This app was exactly what I needed! 1 event, 24 time slots. Tech support was johnny on the spot and helped me get everything setup the way I needed it.
Thank you!
Glad to hear everything is set up just right! We’re always happy to help make things easy
Very easy to use and tech support is great !!!!!. The tech Support all of them have been above and beyond
Thank you so much! We're thrilled you're finding it easy to use and that our tech support team has been able to go above and beyond for you. We'll pass along the love to the whole team! 😊