Anmeldelser (520)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 85 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 4 % af bedømmelserne er på 1 stjerner
13. august 2018

I could not be any happier with the support staff.

This app is flawless if you have a rental business like I do.

Grillboats
Canada
6 måneder bruger appen
18. januar 2023

Very helpful customer service. I was helped by Albert, he immediately fixed my issue and did so with ease and in a timely manner. Would highly recommend!

LA DESIGNER HIRE
Australien
6 dage bruger appen
Redigeret 18. marts 2020

Excellent customer service. Rob was super responsive and efficient when dealing with questions I had about the app.

Our business is on hold until November. Rob helped us find a solution to keep the app until then without being charged. A business with integrity!

SkiGala
Østrig
6 måneder bruger appen
24. februar 2020

This must be the best app for managing appointments, classes, rentals, tours and tickets on Shopify and the customer service is even better than the app itself. I had some teething issues getting the App set up but the team, especially Rob, were incredibly helpful and ensured it was up and running to my requirements in no time. Would highly recommend this app

TapTicks
Storbritannien
6 måneder bruger appen
24. januar 2022

Ignore bad reviews. If you are not experienced enough to use the app, it is not the developers fault. A good app covers a lot of topics that customers often have to deal with when a small business owner doesn't take the time (or use the tool) to make purchases easier. This app IS THE ABSOLUTE BEST if you're wanting to do product rentals and other appointment/booking style functions on your Shopify site. If you go elsewhere to add rentals/bookings you'll come back to this app, trust me, that's what happened to me. My favorite features include being able to have my assistant manage orders from a separate login through a URL and being able to list products for sale as well as for rent in the SAME listing! LOVE LOVE LOVE! Support is wonderful too. Give it a try, you won't regret it.

ELLA
USA
6 måneder bruger appen
26. november 2018

Rob from BookThatApp has helped me TREMENDOUSLY. He responds to all of my questions within 24 hours and with very thorough and easy to follow directions. BookThatApp is so far awesome and has swayed me to stay with Shopify because without it I would not be able to track my bookings for my Rental items. Thank you Rob and BookThatApp for all your continued support and being patient with me throughout all my endless questions! Highly recommended app!

The Wedding Wives
USA
6 måneder bruger appen
Redigeret 29. april 2021

Me being a demanding costumer, I had a great costumer experience with the support team. However, there is Alex from the support team who is on either his/her own personal vendetta, actually does not read the questions I am asking or he/she is lacking costumer obsession. He/she blocked me from the support service, since I told him/her that I will rather wait until another employee is back online again. (I may have send him 50 best tips and tricks for costumer service). I really recommend this app and love the costumer support, but cross your fingers when Alex is answering your call for support. It is unprofessional, does not stand for the high quality service of the app and shines a bad light on the service provided.

Wirtestendich
Tyskland
5 måneder bruger appen
5. juni 2020

This App works extremely well. The Support Team is absolutely superb! They consistently get back to you and are very helpful. They saved me hours of stress (literally, they are a Godsend) - 10/10 would recommend.

Still Water Alchemy
Canada
5 måneder bruger appen
4. december 2018

I had a seemingly niche problem. However, the support desk was really excellent in their support. Detailed feedback, fixes, and rapid response times. Great!

Alencho
De Forenede Arabiske Emirater
5 måneder bruger appen
8. september 2023

Great customer service! Had some help getting my initial implementation up and running. Service was easy, fast and worked exactly as needed. Thank you! Will be using this app for all my local rental equipment.

GT Games
Canada
5 dage bruger appen
BTA Commerce, Inc. svarede 8. november 2023

It's customers like you that make our job a pleasure. We're elated to have provided you with a great experience. If you ever have any suggestions for how we can improve, please let us know.