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App works well! It takes a sec to get the hang of all the variables you can control but after a couple weeks of using it I'm starting to get used to it! I use it for booking tarot readings and it's greatly increased my bookings with minimal cost.
The coding directions are a little difficult to follow but if you've got a friend familiar with coding it's fairly easy to install!
I just love the customer service!!! So helpful and friendly and respond quickly! It was a bit tricky setting everything up as I am not IT orientated so it took me a while, but the help was great!
Hi YourOnlinePersonalTrainer
Thanks for taking the time to leave us a review! We appreciate it!
We are glad our support team was able to help get you up and running. Feel free to reach out to us anytime if you need anything further.
The Support Team @ Zetya
This app was essential to our organization. It does take a lot of learning and initial system setup, but their help desk is very responsive.
Great potential! Not the most straight forward to install but there is a paid service to have it done. Would highly recommend that unless you really know what you are doing.
If you have a problem then take screenshots and send them with your initial ticket. It will help speed things along.
As has been mentioned, a number to call or even a live chat would be very much appreciated! I think that would really improve this app.
Again, great potential. Have had a few issues but in the end BTA has always managed to resolve them! Would be nice to have feedback on how an issue was caused or solved but in the end the app working properly is what matter.
So far it's been a big improvement on our old site. Customer service is quick to assist us, although there's been a few times when I have been made to feel a little silly when I ask for help! It's still early stages, but I'm happy with the system thus far.
Just what I needed for my bookings. There are a couple of additional bits of functionality that I would like, but all is good, including the help provided.
Customer service is amazing! With bookthatapp support I was able to include a specific customization for my shop. They are very clear and thorough.
As we are slowly reopening by appointment only, we needed a stand alone booking calendar so that customers can schedule a time to shop in our retailer store through our Shopify store. It has the functionality we need and should be easy for our customers to use. Support was very quick and thorough. Thanks Rob.
If it were not for the amazing customer service, this app would be pretty difficult to navigate as a first time user. D'Angelo was super helpful and solved my issue in less than 5 minutes. I do wish the app was a little more user friendly though.
Thank you for your great review! We appreciate your feedback and have taken it into account. We are definitely working on making the app more user-friendly, and hope to roll out the change soon! In the meantime, we're here to help you with setting up and with any issues/queries that you might have!
So far good - just tring to work things through.