Anmeldelser (451)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 84 % af bedømmelserne er på 5 stjerner
  • 9 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 4 % af bedømmelserne er på 1 stjerner
26. april 2017

So far it's been a big improvement on our old site. Customer service is quick to assist us, although there's been a few times when I have been made to feel a little silly when I ask for help! It's still early stages, but I'm happy with the system thus far.

Baja Baby Gear
Mexico
2 måneder bruger appen
18. december 2018

The app is very usefull and the support is perfect - very quickly helped me with product vizualisation on the calendar.

BBGlowStore
Tyskland
2 måneder bruger appen
5. juni 2017

Just what I needed for my bookings. There are a couple of additional bits of functionality that I would like, but all is good, including the help provided.

Nerja Tapas Tours
Storbritannien
2 måneder bruger appen
20. december 2019

Very bad and poor support, they are not helpful at all, just ask you to pay for everything !!!

Even if you pay the $25 they ask for installation they do the strict minimum, you have to do almost everything by yourself.

If you're not a English native language, welcome !

MyLittleTravel
Frankrig
2 måneder bruger appen
13. november 2018

Worked with Rob to set up booking functionality for our coffee shop's website. He was quick to respond via email and quick to provide a solution. So happy with what we were able to accomplish together.

Greyhouse Coffee
USA
2 måneder bruger appen
16. september 2016

Helped me really well with my booking business.

Explore Oslob
Filippinerne
Cirka 2 måneder bruger appen
22. oktober 2021

Customer service is amazing! With bookthatapp support I was able to include a specific customization for my shop. They are very clear and thorough.

Studio Mondine Vessels
USA
Cirka en måned bruger appen
1. december 2022

Great app to plan your appointments. If I had any questions it was awnserd very fast and the experience with the support chat is great so far!

DaanInkTattoos
Holland (Nederlandene)
En dag bruger appen
10. juni 2017

good and easy to use
need to read before proceed using the app

Our Znz
Tanzania
Cirka 2 måneder bruger appen
Redigeret 27. februar 2018

Update: the help desk contacted me and asked me to update my review, claiming it was misleading. So I'm updating it per their request with additional information and examples so everyone understands.

In my case, our appointments available or booked can never show up on the Booking Overview Calendar, because we allow our clients to choose the length of their session.
For example:
-if you offered services like massage and want to give your clients the opportunity to request a massage from 30 minutes, to however long they want, it wouldn't show up.
-Or if you offered tutoring services, and wanted to allow the student to choose how long their tutoring session should be, it wouldn't show up either.
-Or if you offer meeting rooms for rent, and your clients get to choose which room, the date and the duration of the rental, it will never show up.

In our store, we offer sessions with a dog trainer, and clients can train or use that facility for as long as they choose at the time of booking, so because we allow our clients to choose how long they want the session to last, the booked times/open times will never show up on the calendar. Instead the client has to go into the product itself, and click on the date picker first and then drop down for times available. This is a bit of an inconvenience for our customers because often times, they want to book one session for one kind of training, and then book another session same day, right after, for another type of training. They can't easily view which days have open times for both types of training.

This seems a bit strange, since when going into the product individually, you can click on the drop down and choose a date and see that there are times grayed out, which are already taken and you can only then book the open times. Why the booked out times for the day, the "Grayed out" times, can't be published on the calendar is confusing, and it would be nice if it was a feature added for the future.

For individuals like me, who offer services where the client chooses the duration, it would be nice to have at least an option to show a color block on the calendar that at least 1 appt. is still available for that day for that service. Even if it doesn't show the exact time, at least some little icon or something so customers can easily view that some appts. are available on those days when looking at the calendar.

For our business, the Booking Overview Calendar is rather pointless, and that's unfortunate because we'd like it to work better for us.
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I like the app, except that anyone using it for appointments cannot display their available appointments in the store calendar.
If you have events that you want to display you can, but not available appointment times.
For anyone using the app for an appointment booking app, it would be nice if the calendar functioned enough to either:
#1. show available appointments
#2. show booked appointmens
So that customers can quickly view in calendar format what times are available in the future, rather than having to click into each appointment type/product individually to view available times.
I like the rest of the functionality of the app, and only gave 3 starts because of this particular issue which I think is very important and seems like it should be standard in any booking app.

Countyclips
USA
Cirka 2 måneder bruger appen