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I've been using this app for about 30 minutes and so far it's been very easy to use and when I got stuck, the chat box guy was there to help me out immediately. Got it done and we are on our way to a MUCH better booking experience for our customers.
On behalf of the Chatbox guy (😅), thanks for your awesome review!
Très bonne app, je suis content de l'utilisation de l'app, en effet, elle répond à mon besoin de location
Merci pour votre superbe critique. Nous l’apprécions grandement 😊!
Helpful support staff, quick turnaround for tickets. The app is a bit confusing in the way it's set up but the team does a good job of helping out.
Dear Shop Owner
Thanks for taking the time to leave us a review!
We tested the log in functionality of your shop and we can see that's it is working and there are no issues with your account.
You can always reach our friendly support team at support@zetya.com if you need support with an issue.
Thanks!
The Support Team at Zetya
I couldn't run www.thesoundparcel.co without BookThatApp. It has been a fantastic tool for our music equipment rental business. The app itself is wonderful and the developer has been helpful with projects that have come up along the way.
works very well. support has been always available. recommend this app to anyone needing a calendar app for their shopify platform
I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)
Thanks for your awesome review and for being a long serving customer with us 😊! We aim to keep providing nothing but top tiered service to our customers. Thanks for choosing us!
makes scheduling easy & at your fingertips... Easy to navigate, avoid conflicts and block out dates
Edit: The following issue from 2018 has been fixed. My experience in recent years has been positive. Thank you BookThat!
If your product has a capacity limit, be warned: there is an integration issue between Book That and Shopify that has yet to be resolved. Therefore, if your customer leaves their class/tour in their cart or if they respond to an abandoned cart email, they will be able to purchase the class/tour--even if it's sold out. Further, those bookings will not appear on your run sheet "roster." We've had several very dicey and embarrassing moments when classes overfilled, catching us off guard and making us look very amateurish. We teach cooking classes, so not having enough ingredients for paying customers is an epic fail. I am not alone in this experience. Read through these reviews, and you'll read about other companies with overbooked tours and classes.
Of course, you can manually monitor your Shopify sales and compare them against your Book That bookings, but I don't feel I should have to go through this added layer of effort--it's the reason why I pay for the app.
Book That is aware of the issue and is currently unable to rectify the problem as they are unable to access the code. We have paid two different third party developers to help us with this issue and our current workaround is: 1) adding a cart timer and 2) directing abandoned cart emails to the product versus the cart. Neither are fixes nor make for a positive customer experience.
For a booking app that works with Shopify, this is our only option. Once Shopify and Book That work out this issue, this will be a five-star product.
Thanks for taking the time to update your review! We are glad to have you as a long-term customer 😊
Very impressed with the scope of this app as well as the support provided. We're excited about the added functionality BTA will bring to our site and to our farm. Thanks guys.
Great App and amazing customer service. Always respond immediately and the app has been amazing for the last 5 years helping us with thousands of bookings. Thanks Zetya BTA team