Reseñas (528)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
19 de septiembre de 2024

João. Super helpful.
I just couldn't figure something out but they were very helpful. Understandable language and graphics to explain the fix.
Very much appreciated- thank you

London Christmas Tree Rental
Reino Unido
Más de 2 años usando la aplicación
BTA Commerce, Inc. respondió 1 de octubre de 2024

On behalf of João, thank you for a terrific review!

27 de septiembre de 2024

I usually try to avoid bad reviews. In this case, however, I want to warn you.
For over a month now, there has been an error where the booking widget on the website very often does not load and bookings are therefore not possible.
The result is lost customers and thus lost money.
Ok, things like that can happen, but the bad thing in this case is the support.
When I reported the error, I was told ...

Tonraum.studio
Austria
5 meses usando la aplicación
BTA Commerce, Inc. respondió 1 de octubre de 2024

Hi Oliver!

I do apologize for your recent experience! There was clearly some misunderstanding with the handling of this issue. We have been tracking this issue for some time, ...

27 de noviembre de 2024

J'ai recu de l'assistance par Clavardage de d'Angelo et il a su immédiatement m'aider à ajuster une programmation..en francais en plus :) Merci beaucoup. Très satisfaite du service!

Cake Design Granby
Canadá
Casi 4 años usando la aplicación
10 de septiembre de 2024

Customer service is incredible! I haven't experienced service like this in so long. They respond so quickly, and it's an actual human. I've used lots of apps on the Shopify platform and have never experienced customer service like this.

Home Love Events
Estados Unidos
Alrededor de 2 años usando la aplicación
BTA Commerce, Inc. respondió 16 de septiembre de 2024

Thank you for review! ⭐⭐⭐⭐⭐

28 de enero de 2025

Technical help setting up was great. Thanks *****

Southpaw
Reino Unido
Alrededor de 2 horas usando la aplicación
6 de septiembre de 2024

I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.

Liza Clifford Professional Bra Fitting Studio
Sudáfrica
Más de 2 años usando la aplicación
BTA Commerce, Inc. respondió 10 de septiembre de 2024

On behalf of Sisco, thank you!!

1 de octubre de 2024

Really happy with the support you get on this app. They've helped me numerous times and we always found the right outcome.

Clothilde Store
Bélgica
Más de 1 año usando la aplicación
BTA Commerce, Inc. respondió 3 de octubre de 2024

We are happy to hear that 😊! Thank you for a great review! If you don't mind sharing what would have made your review a 5-star, we would really appreciate it. Your feedback ...

18 de septiembre de 2024

Thank you for your help in chat and fast problem solving! I had a few questions and all was solved in a minute!

Kalevala
Finlandia
Alrededor de 2 años usando la aplicación
BTA Commerce, Inc. respondió 19 de septiembre de 2024

You're welcome, always! We aim to provide the best and seamless support! Thank you for choosing us to do handle your business' bookings! And for your awesome review ⭐⭐⭐⭐⭐

21 de agosto de 2024

Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.

Rapid Eye Darkrooms
Reino Unido
Casi 3 años usando la aplicación
BTA Commerce, Inc. respondió 10 de septiembre de 2024

Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful ...

27 de agosto de 2024

I would recommend this app because of the exceptional customer support they provide. I run a B&B and need BTA to sync with external calendars from another platform. I find the language and navigating complicated but I contact the support team and they ALWAYS resolve the problem for me quickly and expertly.

NAP N NOSH
Canadá
Más de 1 año usando la aplicación
BTA Commerce, Inc. respondió 10 de septiembre de 2024

We greatly appreciate you taking the time to leave us your feedback! Thank you 😊!