Reseñas (527)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
31 de enero de 2024

I use BTA for a small business I operate selling skiing and snowboarding day-trips from Long Island, NY to a bunch of ski areas in the Northeastern USA. It's fantastic and I highly recommend it to anyone who needs a booking platform. It's highly customizable and adaptable and can be tailored to suit almost any situation a person can think of. Best of all, when problems arise, their tech support staff is excellent. They're quick to respond, always very friendly and, above all, they know their stuff! They always have an answer to my question and a fix for my problem. I give my highest endorsement to BookThatApp!

Island Snow Bus
Estados Unidos
Alrededor de 5 años usando la aplicación
BTA Commerce, Inc. respondió 1 de febrero de 2024

Hi there 👋

Thanks for putting your fingertips to the keyboard to produce a masterpiece! We appreciate your honest review, and the time you took to write this for us. We are also happy to hear that you're enjoying our app and the support that we provide!

Thanks again for your review! We look forward to offering you continuous support! Have a great day ahead!

-BTA Support Team

21 de marzo de 2024

We have been using BTA for appox 3 years for our onsite Cooking Classes - While the app has been solid and easy to use - the customer support is without a doubt the best team I have ever experienced. We are always able to connect via chat immediately and the support we get goes above and beyond our expectations.
Most recently Joao quickly resolved an issue we were having and then took the time to add a function for our store that enables us to increase bookings. This was something that we had been struggling with for a while and he created a solution for us that is a game changer! We have worked with Joao, D'Angelo and the rest of the team no matter who you get on chat - they are smart, extremely helpful and pleasent. Thank you for building a team that truly helps businesses thrive.

Babylon Mercantile
Estados Unidos
Más de 2 años usando la aplicación
BTA Commerce, Inc. respondió 22 de marzo de 2024

Hi 👋, we are glad you are happy with our support team! And thank you for your awesome review! We appreciate you 😊🎉

4 de marzo de 2024

We're a small business in the UK and have used BTA for around 4 years, since we started ticketing our events for Covid. Having tried various other ticketing systems, there's no question that BTA plugged into Shopify has been the most efficient and cost effective solution for us. Unlike other apps, you get the sense that the team behind BTA are genuinely good developers and the support is excellent - they're very responsive when you need help. Would recommend to anyone.

Kenyon Hall Farm
Reino Unido
Casi 3 años usando la aplicación
BTA Commerce, Inc. respondió 8 de marzo de 2024

We are pleased to know that you are happy with our app and our service! Thanks a lot for your wonderful review!

🥳🎉🎉🎉🎉🎉🎉

27 de febrero de 2024

We've been using BTA for years as a reliable resource for registrations for our weekly art classes. It's very easy to manage bookings through the website and see daily and monthly bookings at a glance. D'Angelo provided A+ customer support today helping us navigate an issue we were having and got us all set up on a new plan.

GLASSROOM
Estados Unidos
Casi 5 años usando la aplicación
BTA Commerce, Inc. respondió 28 de febrero de 2024

Your review means a lot to us. It reminds us that we are doing the right thing, and we're making a positive impact. Thanks for taking the time to leave us this awesome review 🎉🎉🎉🎉🎉🎉!

30 de mayo de 2024

We use BTA to schedule classes for our yarn shop. It's very easy to use, but if we ever have questions, their support is second to none! Highly recommend!

Hill Country Weavers
Estados Unidos
Alrededor de 8 años usando la aplicación
BTA Commerce, Inc. respondió 25 de junio de 2024

Thank you for your lovely review! It’s wonderful to hear that you had such a positive shopping experience with us. We truly appreciate your support and look forward to serving you again.

2 de julio de 2024

Our site has not launched yet, but the support in getting it there has been fantastic.
Other providers pretend to offer the vital functions that this app actually offers.
Will feedback more as we progress.

Rent & Renew
Irlanda
10 días usando la aplicación
BTA Commerce, Inc. respondió 15 de julio de 2024

Thank you for your amazing review!! 🤩🤩🤩🤩🤩

8 de mayo de 2024

Outstanding support! The team is always so responsive and helpful to the many questions we have. If there's ever any issues they fix it. It's been a massive upgrade from the previous booking system. The ability to see images when hovering makes it easy when grabbing products for our dress hire rental store. Thank you João and D'Angelo!!

Eastend Wardrobe
Australia
10 meses usando la aplicación
BTA Commerce, Inc. respondió 22 de mayo de 2024

Thank you for your awesome review! We appreciate you taking the time to leave us one!

13 de marzo de 2024

We've been using this app for years to book our classes throughout our season and we love it. We're adding more classes so I needed a few questions answered. D'Angelo was kind and knowledgeable about the app, and was able to easily walk me through my questions. We're happy we found you!

charsawfarms
Estados Unidos
Casi 3 años usando la aplicación
BTA Commerce, Inc. respondió 14 de marzo de 2024

Hi there 👋

We are happy to hear that you are pleased with our service and our app! We are also happy to have you on board. Thanks for your awesome review. We appreciate you 🤩!

Best Regards,
BookThatApp Support

3 de enero de 2025

Used the paid version for our other websites and worked fine until we wanted to improve our booking system. Admin dashboard can be confusing and when you contact support they talk to you in a condescending tone, very unprofessional. For the price there are better options.

Likey Global
Corea del Sur
BTA Commerce, Inc. respondió 6 de enero de 2025

Hi Pompei,

I'm sorry to hear 😔. We reviewed your tickets, and we didn't see where we were condescending, but if that's how it was received, then we sincerely apologize.

I can admit that the settings in the app can be a bit challenging for our customers, and we are working on providing our customers with a better UI and user experience.

In our last conversation with you, we understand that you were upset due to utilizing the iCal sync, which created bookings in the app and exhausted your booking limit. We do have help articles that you can find here: https://support.zetya.com/hc/en-us. Especially this article on importing bookings using the iCal: https://support.zetya.com/hc/en-us/articles/5057815765775-Importing-Bookings-using-iCal; which does what you experienced.

If we can find the room to work together, we'd be happy to jump on a call with you. Feel free to schedule one here with us: https://calendly.com/bookthatapp-support/15min. In the event you wish not to continue with us, we do understand.

Thank you for review. I hope you get the chance to see my response. You may have misunderstood us, but our hearts were in the right place 🙂.

Have a prosperous New Year!
Success Team at BookThatApp

29 de enero de 2024

BTA is a very easy to use booking system. The customer service is amazing! Any time we have struggled or had issues, D'Angelo is quick to respond and assist us with a solution. Highly recommend this app to others!

Diesel Training
Estados Unidos
Casi 5 años usando la aplicación
BTA Commerce, Inc. respondió 30 de enero de 2024

Wow! We're over the moon reading your fantastic 5-star review! It's customers like you that make our work truly rewarding. We're committed to maintaining this level of excellence and ensuring your continued satisfaction. Thank you for choosing us, and we can't wait to serve you again soon!