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I use BTA for a small business I operate selling skiing and snowboarding day-trips from Long Island, NY to a bunch of ski areas in the Northeastern USA. It's fantastic and I highly recommend it to anyone who needs a booking platform. It's highly customizable and adaptable and can be tailored to suit almost any situation a person can think of. Best of all, when problems arise, their tech support staff is excellent. They're quick to respond, always very friendly and, above all, they know their stuff! They always have an answer to my question and a fix for my problem. I give my highest endorsement to BookThatApp!
Hi there 👋
Thanks for putting your fingertips to the keyboard to produce a masterpiece! We appreciate your honest review, and the time you took to write this for us. We are also happy to hear that you're enjoying our app and the support that we provide!
Thanks again for your review! We look forward to offering you continuous support! Have a great day ahead!
-BTA Support Team
We have been using BTA for appox 3 years for our onsite Cooking Classes - While the app has been solid and easy to use - the customer support is without a doubt the best team I have ever experienced. We are always able to connect via chat immediately and the support we get goes above and beyond our expectations.
Most recently Joao quickly resolved an issue we were having and then took the time to add a function for our store that enables us to increase bookings. This was something that we had been struggling with for a while and he created a solution for us that is a game changer! We have worked with Joao, D'Angelo and the rest of the team no matter who you get on chat - they are smart, extremely helpful and pleasent. Thank you for building a team that truly helps businesses thrive.
Hi 👋, we are glad you are happy with our support team! And thank you for your awesome review! We appreciate you 😊🎉
We're a small business in the UK and have used BTA for around 4 years, since we started ticketing our events for Covid. Having tried various other ticketing systems, there's no question that BTA plugged into Shopify has been the most efficient and cost effective solution for us. Unlike other apps, you get the sense that the team behind BTA are genuinely good developers and the support is excellent - they're very responsive when you need help. Would recommend to anyone.
We are pleased to know that you are happy with our app and our service! Thanks a lot for your wonderful review!
🥳🎉🎉🎉🎉🎉🎉
We've been using BTA for years as a reliable resource for registrations for our weekly art classes. It's very easy to manage bookings through the website and see daily and monthly bookings at a glance. D'Angelo provided A+ customer support today helping us navigate an issue we were having and got us all set up on a new plan.
Your review means a lot to us. It reminds us that we are doing the right thing, and we're making a positive impact. Thanks for taking the time to leave us this awesome review 🎉🎉🎉🎉🎉🎉!
We use BTA to schedule classes for our yarn shop. It's very easy to use, but if we ever have questions, their support is second to none! Highly recommend!
Thank you for your lovely review! It’s wonderful to hear that you had such a positive shopping experience with us. We truly appreciate your support and look forward to serving you again.
Our site has not launched yet, but the support in getting it there has been fantastic.
Other providers pretend to offer the vital functions that this app actually offers.
Will feedback more as we progress.
Thank you for your amazing review!! 🤩🤩🤩🤩🤩
Outstanding support! The team is always so responsive and helpful to the many questions we have. If there's ever any issues they fix it. It's been a massive upgrade from the previous booking system. The ability to see images when hovering makes it easy when grabbing products for our dress hire rental store. Thank you João and D'Angelo!!
Thank you for your awesome review! We appreciate you taking the time to leave us one!
We've been using this app for years to book our classes throughout our season and we love it. We're adding more classes so I needed a few questions answered. D'Angelo was kind and knowledgeable about the app, and was able to easily walk me through my questions. We're happy we found you!
Hi there 👋
We are happy to hear that you are pleased with our service and our app! We are also happy to have you on board. Thanks for your awesome review. We appreciate you 🤩!
Best Regards,
BookThatApp Support
Used the paid version for our other websites and worked fine until we wanted to improve our booking system. Admin dashboard can be confusing and when you contact support they talk to you in a condescending tone, very unprofessional. For the price there are better options.
Hi Pompei,
I'm sorry to hear 😔. We reviewed your tickets, and we didn't see where we were condescending, but if that's how it was received, then we sincerely apologize.
I can admit that the settings in the app can be a bit challenging for our customers, and we are working on providing our customers with a better UI and user experience.
In our last conversation with you, we understand that you were upset due to utilizing the iCal sync, which created bookings in the app and exhausted your booking limit. We do have help articles that you can find here: https://support.zetya.com/hc/en-us. Especially this article on importing bookings using the iCal: https://support.zetya.com/hc/en-us/articles/5057815765775-Importing-Bookings-using-iCal; which does what you experienced.
If we can find the room to work together, we'd be happy to jump on a call with you. Feel free to schedule one here with us: https://calendly.com/bookthatapp-support/15min. In the event you wish not to continue with us, we do understand.
Thank you for review. I hope you get the chance to see my response. You may have misunderstood us, but our hearts were in the right place 🙂.
Have a prosperous New Year!
Success Team at BookThatApp
BTA is a very easy to use booking system. The customer service is amazing! Any time we have struggled or had issues, D'Angelo is quick to respond and assist us with a solution. Highly recommend this app to others!
Wow! We're over the moon reading your fantastic 5-star review! It's customers like you that make our work truly rewarding. We're committed to maintaining this level of excellence and ensuring your continued satisfaction. Thank you for choosing us, and we can't wait to serve you again soon!