Avis (452)

Note globale
4,7
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
17 février 2018

Has many great features!
The service team is very helpfull und fast!
Do not have anything bad to say.
The app is perfect!!

Flashbackbox
Danemark
4 mois d’utilisation de l’application
3 juillet 2020

I used this app for my online cooking classes that I’m doing now because of COVID. I’m based in Italy with majority of clients in the US
-their app doesn’t have Zoom integration
-their calendar can’t adapt to the time zone of the person booking the class
-requires a paid installation for the regular person that isn’t comfortable with coding
I’m not using Sesami which is able to offer all of the above that their app doesn’t do, and at a similar price. It’s also aesthetically easier from the perspective of the client booking the class, as well as easier

The reason for the one star is that yes they answer messages when you reach out for help but when they do so are condescending. Their installation produced errors in the Narrative theme I just switched to and they said the errors were due to my changes. To give them the benefit of the doubt, I took the time to install a fresh version of the Narrative theme that was untouched, they installed their app and there were errors in my product pages immediately after their app installation. They claimed it was due to the theme, not their fault and were of course condescending/not very nice or client centric. During these times a lot of us our using Shopify to be able to grow or simply stay afloat to survive with the very little business we are getting. We aren’t programmers and rely on the tech people at these apps to help get our business done. This app should be more understanding of that, and I’d say don’t have the best customer service. I’d advise trying other booking apps before committing to them, and so far I’d say my experience with Sesami has been dramatically different in a positive way.

TheDolceVitaExperience
Italie
3 mois d’utilisation de l’application
9 janvier 2022

Bookthatapp. Is very hard to set, the system for settings is not easy, and you need a expert to do it, bookthatapp support is good, but a lot of the support don´t know anything about the app. Error 400 is a big issue for this app, i have try to get help from that problem in 45 dags, but i giv up. Peter

Lady Roots Ilha Grande
Brésil
3 mois d’utilisation de l’application
Modifié le 10 octobre 2017

This is the best app I have ever come across for establishing an ideal booking system. However, more prompt responses are required.

Thank you

Bigrhino Logistics
Royaume-Uni
3 mois d’utilisation de l’application
2 décembre 2016

Does exactly what is says! Excellent support team, they helped me out with CSS installations in less than 1 day.

Phuket Baby Rentals
Thaïlande
3 mois d’utilisation de l’application
17 avril 2018

Amazing Tech Support!
I set my classes up, the install team was worth every cent as they pulled everything together. I would definitely recommend getting the pro install. Our company is busy, all the time. It doesn't stop! And having such a readily available team to take care of the initial set up saved us so much. Thank you again. 10 out of 10 would recommend.

Wright Metal Works
États-Unis
3 mois d’utilisation de l’application
7 octobre 2018

Though I know why booking is important and how to create and manage bookings with pen and paper: I lack the technical skill in applying this knowledge it by way of writing code! Rob was super helpful and responsive throughout the whole process performed his work with efficiency.

I was very happy to find an application to book appointments that are simple and to the point.

Creativity Leads Innovation
États-Unis
3 mois d’utilisation de l’application
20 décembre 2019

Very bad and poor support, they are not helpful at all, just ask you to pay for everything !!!

Even if you pay the $25 they ask for installation they do the strict minimum, you have to do almost everything by yourself.

If you're not a English native language, welcome !

MyLittleTravel
France
2 mois d’utilisation de l’application
28 juin 2017

I Love it! Makes my business run smoother!

P S I Love Dogs
États-Unis
3 mois d’utilisation de l’application
7 décembre 2020

Love this app and use it for booking event entry slots. The support is very good and prompt. Definitely recommend.

Votwo
Royaume-Uni
2 jours d’utilisation de l’application