レビュー (509)

総合評価
4.7
評価レベルごとの件数
  • 評価の84%は5つ星です
  • 評価の8%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の4%は1つ星です
編集日:2020年1月24日

i use this app for my Bounce House Rental business. It makes taking and managing my bookings super easy!!

Party Castles Rental Services Inc.
カナダ
アプリの使用期間:4年以上
2018年7月2日

We rely on this a great app to book events, classes,appointments...pretty much anything for our retail store.

Easy to customize and schedule anything.

Even though the interface is very intuitive, if I am ever in a jam and can't figure something out, they reply very quickly.

Amuse Toys
アメリカ合衆国
アプリの使用期間:約4年
編集日:2016年10月30日

It has a lot to offer, and they are very helpful. My only concerns are when I can't access it as the site is down (seems to be more frequent lately), and I still get the occasional double booking on the site (which they can't seem to re-create/fix), this is infrequent however. When it works it is great. I would appreciate a number that could be called instead of always emailing when there is something I need help with.

Glaze Craze
カナダ
アプリの使用期間:3年以上
2018年12月18日

For just $25 they helped us customize the app to be exactly what we needed. Things are going smoothly now and the orders and bookings are rolling in! Thanks BookThatApp!

Elite Recovery
アメリカ合衆国
アプリの使用期間:約3年
2023年7月26日

The app is a little tricky to configure, but Zetya support team is fast to respond and very helpful.

Buck Brook Alpacas
アメリカ合衆国
アプリの使用期間:約3年
BTA Commerce, Inc.が返信しました 2023年9月6日

Thank you for your feedback Buck. We greatly appreciate it!

2020年4月27日

Customer Support by Rob has been helpful in setting up my products on the app. I think the app could be refreshed in overall look and to make configuration a little bit more intuitive. But the app functions work to my needs.

The Bike Project
イギリス
アプリの使用期間:3年弱
2023年7月18日

Had a bit of an issue with the app's functions, BUT the support team was efficient in addressing any problem I had! Friendly, quick, and able to not only fix my issue but also guide me in better understanding the app to avoid any future confusion.

That said, my issue was a bit more in-depth than what I normally work with in the app. From creating appointments, to searching past customers, to customizing the schedule for more specific days is so convenient to control from the same app. This calendar is by far my preferred app to any other method I've used in my seven years of admin work.

Vista Ridge Driving School
アメリカ合衆国
アプリの使用期間:3年弱
BTA Commerce, Inc.が返信しました 2023年7月21日

Thanks for your feedback! We appreciate you taking the time to writing this for us 🙂.

2022年12月20日

We were having difficulty with the booking app, but it really boiled down to user error.

We connected with Rob B. via their online support and he was able to help us fix everything. Very patient and communicated very clear in terms of how to use certain fields. He also helped us by updating our widget - which really made a difference, and we feel will add to a positive user experience.

Thanks Rob!

Studio 20/20
カナダ
アプリの使用期間:2年以上
編集日:2017年10月19日

The app works good for booking appointments. The staff is very courteous and responsive. Had an issue once with them changing a style sheet and they promptly responded and rolled it back.
I would give them 5 stars for the app if it was hosted on another platform. My biggest gripe is Shopify. IN this case the BIG gotcha is that shopify charges you a transaction fee even though the platform is not doing or processing the transaction. It also does not take into account missed appointments. So you cannot be reimbursed by shopify. These issues are not the app builders problem but rather Shopify. The only way to avoid this is to provide Shopify with your Social Security number and they will waive the transaction fees. This is way too much information for a hosting company to have. One hack away from exposing your most important piece of information. There are many alternatives to Shopify at a better price point.

Pawnpetfood
カナダ
アプリの使用期間:2年以上
2021年12月15日

We use this app to organize glass blowing classes and courses. The interface for creating the classes is intuitive. Sometimes it can get confusing having both Shopify and BookThat involved, for eg when someone cancels their registration on Shopify we have to manually delete the participant on BookThat. Great support by chat though!

Ottawa Glassblowing Co-op
カナダ
アプリの使用期間:約2年