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Our business partners wished for us to add consulting services, in addition to products, and found a perfect solution. It has the features we were looking for, and was also very easy to install. For areas we did not fully understand, the help desk helped us by responding very quickly. We appreciate their help very much!
I would say the customer service for this app is awesome! Alex helped me quicker than you could expect anyone get back to you. Would recommend.
Updating my review :)
Everything was just a misunderstanding, i thought support gave me an outdated instruction when i followed it wasn't working it's just because the code lines in my theme is different, well THEY FIX EVERYTHING! I was wrong putting 1 star review due to disappointment, but now I'm making things right. I could say this team is working hard to give FREE BEST APP, I salute your hard work guys!
Very helpful Customer Service when we first launched our site and needed some help making sure our bookings were getting loaded. Thank you so much for your timely response!!
Thank you so much for the glowing 5-star review! We're delighted to hear that you had a positive experience with our customer support team. Providing excellent support is a top priority for us, and we're thrilled to know that our efforts have made a difference for you.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have the best possible experience with our app.
Thanks again for your kind words and for choosing our app!
Warm regards,
BookThatApp Support Team
I've been using this app for about 30 minutes and so far it's been very easy to use and when I got stuck, the chat box guy was there to help me out immediately. Got it done and we are on our way to a MUCH better booking experience for our customers.
On behalf of the Chatbox guy (😅), thanks for your awesome review!
I like this app for a number of reasons. I think it's the best app for booking on Shopify. I like that they offer subscription versus percentage of sales. This means we can offer better pricing to our customers, which is how it should be. BTA were also very helpful with installation and somewhat surprised me when a tricky coding task popped up.
Thank you for the 5-star rating! Your feedback inspires us to keep delivering the best. It's customers like you who make us proud of what we do.
This is a must-have app for all those who run a business based on reservations/rentals/bookings etc... Very straight-forward and easy to use once it has been installed. ( i personally needed someone to install it all for me). Gavin is always willing to help and quick to do so! Thank you =)
This is a great rental app! The customer service is fantastic, and this app is a must have for anyone interested in creating a rental store.
We are using the BookThatApp with great success. We are new at Shopify so we got the team at BookThatApp to help us get it all set up. It was a great time saver. They have been very responsive to our needs. Very happy and we would highly recommend you give them a go.
They still need an import export option for the product integration. We have a client using bookthat app and everytime they make a change to a product and add a variant we have to remove and readd the product to book that app. This is not that big of a deal, but it also removes all the rentals on the calender for that product. Since there is no bulk upload feature, it would take forever to put them all back. Their team is responsive and offers great support. I am giving this a smiley face, but it does need some additional features.