Omtaler (451)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 84 % av vurderingene er 5 stjerner
  • 9 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
11. juni 2019

I literally spent a week going through 30 different booking websites and platforms before I settled on BookThat App.

Here are a few of the other ones I tried:

Microsoft Bookings
Calendy
Acuity Scheduling
Checkfront
bookwhen
Sesami
Booking App by Webkul

BookThatApp were the only platform which had the flexibility for my business I needed.
I have jobs ranging from 1 hr to 2 days, all carried out by one person.

Here is a link to my Shopify site if you wanna see what I mean. http://jeanpaulfung.myshopify.com/

The installation / customisation took a bit of understanding and commitment. For those of you without any coding experience at all, I recommend paying for the installation. For only $25 it will make your life so much easier.

It took me a while to understand how their ‘Forms’ worked. Basically, their different forms = different booking time formats. I ended up installing 2 forms with BookThatApp:
Form 2 for my projects which lasted for 2 days
Form 3 for my projects which lasted between 1-8 hours
If you’re unsure which form to use, hit them up and ask. I drew a flowchart explaining what I needed.

Initially I was using the Debut theme, but then decided to change my theme to Prestige. I had to pay the installation fee again (which sucked) but it was completely my mistake because they clearly state it on their installation payment page. I’d recommend being 100% with your theme before installing BookThatApp. The 2nd installation process was quick and easy however. Took about 15 mins + ironing out a few bugs.

In terms of customer service, Rob and Alex and my saviours. I currently have 4 tickets open, each about 10 messages long and they have been nothing but polite and helpful. Even when I thought they were going to tell me to fuck off for asking too many stupid questions, they kept replying promptly around the clock with positive solutions.

I couldn’t be happier with BookThatApp.

jeanpaulfung
Australia
3 måneder bruker appen
Redigert 10. oktober 2017

This is the best app I have ever come across for establishing an ideal booking system. However, more prompt responses are required.

Thank you

Bigrhino Logistics
Storbritannia
3 måneder bruker appen
22. august 2019

We run a swimming pool for dogs and needed a booking system. We tried them all. After months of messing around with other apps we paid them to install the app on our site. OMG talk about customer service! The app has been flawless and has taken just over 7k in bookings so far. Trust me when I say. This is without doubt the most versatile and smoothest booking system out there with stunning customer support. Don’t waste your time with anything else. Thanks guys. Great job!

Canine Aqua Splash
Storbritannia
3 måneder bruker appen
2. desember 2016

Does exactly what is says! Excellent support team, they helped me out with CSS installations in less than 1 day.

Phuket Baby Rentals
Thailand
3 måneder bruker appen
17. april 2018

Amazing Tech Support!
I set my classes up, the install team was worth every cent as they pulled everything together. I would definitely recommend getting the pro install. Our company is busy, all the time. It doesn't stop! And having such a readily available team to take care of the initial set up saved us so much. Thank you again. 10 out of 10 would recommend.

Wright Metal Works
USA
3 måneder bruker appen
7. oktober 2018

Though I know why booking is important and how to create and manage bookings with pen and paper: I lack the technical skill in applying this knowledge it by way of writing code! Rob was super helpful and responsive throughout the whole process performed his work with efficiency.

I was very happy to find an application to book appointments that are simple and to the point.

Creativity Leads Innovation
USA
3 måneder bruker appen
20. desember 2019

Very bad and poor support, they are not helpful at all, just ask you to pay for everything !!!

Even if you pay the $25 they ask for installation they do the strict minimum, you have to do almost everything by yourself.

If you're not a English native language, welcome !

MyLittleTravel
Frankrike
2 måneder bruker appen
28. juni 2017

I Love it! Makes my business run smoother!

P S I Love Dogs
USA
3 måneder bruker appen
7. desember 2020

Love this app and use it for booking event entry slots. The support is very good and prompt. Definitely recommend.

Votwo
Storbritannia
2 dager bruker appen
Redigert 13. april 2019

App full of bugs!!!! We spent DAY trying to configure this. Terrible support. One of the worst I have every seen. They do not understand what customer service means!

Butterflies Massage
USA
2 måneder bruker appen