Omtaler (524)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 85 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
29. november 2024

If you have any questions, they are quick to support you via chat.

Nakame 03
Japan
Rundt 21 timer bruker appen
28. juni 2024

The Book that App Team are always so prompt with responding & resolving my question! Really easy platform to use, I've never had any issues at all - highly recommend

Only Designer Hire
Australia
Over 2 år bruker appen
BTA Commerce, Inc. svarte 15. juli 2024

Thank you for your review! You are awesome!

🎉🎉🎉🎉🎉

13. november 2024

Très bon support en ligne via chat.
Je recommande

Chez-el
Frankrike
Rundt 1 år bruker appen
25. juni 2024

Our requirements were pretty demanding, and BTA was the only app that met most of them.

With my limited development knowledge, I was able to implement the features we needed, and the team at BTA provided fast and friendly support.

haebom
Sør-Korea
5 måneder bruker appen
BTA Commerce, Inc. svarte 26. juni 2024

Your review means a lot to us. Thanks for sharing!

24. juni 2024

BTA support folks have been very responsive and helpful! It's nice to have real people responding knowledgeably about their product!

Collision Advice
USA
Over 3 år bruker appen
BTA Commerce, Inc. svarte 25. juni 2024

We are grateful for your review! We look forward to providing you continuous support and to share the good news when we have amazing feature releases!

28. mai 2024

The only app int he market suitable for product rental (and for many other types of appointments but I speak about what I do) the are continuously developing new features and have a pretty solid customer support to help you with almost anything. Been using BTA for almost 3 years now and it is a nice solution for renting products allowing for multiple customisation and configuration that other apps does not.

sonoyou.es
Spania
Over 2 år bruker appen
BTA Commerce, Inc. svarte 29. mai 2024

🌟🌟🌟🌟🌟

Your review means a lot to us. Thank you for taking the time to leave us a great review!

17. mai 2024

***Editing to make this 5 stars. If the new owners live up to their promises it will be very soon! I'll drop it to 4 if they take too long to make progress**

If you need to book things I'd recommend this app.

While there are some quirks with it it gets the job done.

Some things could be more intuitive (like using resources) and other things that can cause issues are not apparent or documented.

For example, if you change the date or time of a class (and not the individual booking too) it can/will get overbooked. Also, the enrollment report for the original time disappears. "Any changes made to a class or scheduled event must also be made to the existing bookings. If the bookings do not align with the event (time/date), then those bookings won't be included in an enrollment report, because they "don't exist for the event" as far as the app knows." We often have 40+ people enrolled. Moving each individually if we have to reschedule a class is very time-consuming and inefficient.

Some missing features would make this a 5-star app, like having class passes for drop-in offerings like yoga. Also would like to be able to export an entire report. Currently, only the data that fits on the page is exported. For long reports, you have to export each page individually.

This app was acquired recently and I'm feeling good about the new team. Support previously was very condescending and not very personable. Folks I've been in contact with recently are much more helpful.

There are also hidden functionalities of the app that aren’t documented. The new owners have said they are finding them and planning to address them as they go along.

They seem to be planning new features and I was also told that are working on the UI which I am looking forward to.

Natural Resources: Pregnancy + Parenting
USA
Over 3 år bruker appen
BTA Commerce, Inc. svarte 22. mai 2024

Thank you for your review! We have documented your points, and we do look forward to your discussion with our MD. Have a terrific day!

24. juni 2024

I am very happy with using BTA to schedule classes. They are also very prompt and helpful to answer any questions. D'Angelo's help and Customer Service are over the top! Definitely a 5 star!

Chestnut Ridge Sewing
USA
7 måneder bruker appen
BTA Commerce, Inc. svarte 25. juni 2024

The true reward from our efforts is to leave our customers with a solution or a plan, and a smile on their faces after an interaction. Your review reassures us that we are on the right path. Thank you for your awesome review! We appreciate you 🥳!

⭐⭐⭐⭐⭐

7. juni 2024

Outstanding customer service from João R. Every time I have an issue, we always find a solution. Keep up the great work!

UK Beauty Schools
Storbritannia
Rundt 2 år bruker appen
BTA Commerce, Inc. svarte 25. juni 2024

Thank you for your awesome review! We appreciate you 😊.

2. juli 2024

Our site has not launched yet, but the support in getting it there has been fantastic.
Other providers pretend to offer the vital functions that this app actually offers.
Will feedback more as we progress.

Rent & Renew
Irland
10 dager bruker appen
BTA Commerce, Inc. svarte 15. juli 2024

Thank you for your amazing review!! 🤩🤩🤩🤩🤩