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Using this app for 5+ years now and it has been a reliable and easy to use tool. Great experience with support as well where they were able to fix an issue and help with configuration steps within 5 minutes.
Thank you for your review. We strive to provide the best support to our merchants, we're glad you've had a great experience
Amazing support experience! The team was incredibly patient and helpful throughout the entire setup process. We had a very specific booking configuration for our dress rental business, and they took the time to help us troubleshoot every detail until everything was working correctly.
While the app does have some limitations depending on how customized your booking flow needs to be, it is still a great tool overall, and what truly makes the difference is their support team. They were responsive, kind, and genuinely willing to help us find the best possible solutions for every situation.
We really appreciate all the support and would definitely recommend them!
Thank you for the kind review! We're glad we could support you through the setup process and find solutions that worked for your business. We truly appreciate the honest feedback and look forward to continuing to support you.
We had an urgent issue where our checkout button was being blocked after a domain renewal, and Sisco C. from the support team helped identify the problem quickly and got everything working again.
This is actually the second time Sisco has helped us with an issue, and both times the support was fast, clear and very helpful.
The app is very useful for managing reservations, dates and availability on Shopify. For a rental business that depends on online bookings, having reliable support like this makes a big difference.
Highly recommended for rental businesses using Shopify.
Thank you for the kind words! We're glad we could help sort things out quickly. Happy to hear BookThatApp is working well for your rental business!
Rana was very fast & helpful! They looked at our store, edited the code, and fixed a random issue. Thanks!
Thank you for your amazing review!
Great app and awesome support that helped me with my issue in a professional and timely matter!
Thank you for the kind words! We're so glad we could help. See you around! 😊
Rana anwsered all my question and fix my calendar in less then an hour!
Thank you! We're so glad Rana could help quickly. We'll pass along your kind words to him! 😊
We have used BTA for years now and its been great. Just had a random issue today and they hopped on and fixed it very quickly, I really appreciated how fast and easy they solved my issue. Thank you Rana!
Thank you for the years of trust! So glad Rana got it handled quickly. We appreciate you! 🙌
I've been using this app for 2 years and it has been incredible! Whenever we are unsure about a change, they are always so quick to respond and help us in anyway possible. I highly recommend this app to anyone looking for a reliable booking system!
Thank you so much! We're always happy to help and love having you with us. Your recommendation means the world to us!
Book that App has been the most frustrating system ever! BTA has constant problems, everything from not allowing people to book same day or multiple days.
The checkout on book that app is now not allowing people to check out their rentals.
Super disappointing, costing me tons revenue because customer can not check out for rentals...DOT NOT USE THIS APP!!!!!
We're really sorry to hear you've been having such a rough time and we sincerely apologise for the inconvenience.
We took a look at your store and, based on the past conversations, it looks like a few things may have been misconfigured, which would explain the booking and checkout issues you're running into. We've already sent you an email with the details to help get everything sorted out.
We're confident we can get this resolved for you quickly once those settings are corrected. Thanks for your patience, and we look forward to making this right!
We've been very happy with Book That App. It works well, is easy to use, and has everything we need.
The support has been excellent, especially Scisco. He always replies quickly, is friendly, and goes the extra mile to help whenever we have a question or run into an issue.
Good app and even better customer service.
Thanks so much on behalf of Sisco. Really appreciate you taking the time to write this - always here to support you
