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So - Starting this off to let everyone know that i'm not great on a computer or light technical stuff. This app and support is OUTSTANDING!! like I said I'm not the best on a computer. I chose to pay the small fee to help set it up and it was great for me not being to technical. I couldn't figure a few things out on the app so I leaned on the support team and super rapid fire response on how to either do it or correct the problem, super fast, they talk to me in terms that I understood, not trying talk down to me. Can't say enough. I had other online business's and used other booking apps but nothing that I have used has looked so professional, easy to use for my customers, and has had such great customer support!! You will not go wrong with this app, give it a try!
Very great service! Had a problem with the check out page and the zetya support answered immidiatelly and fixed the problem in a matter of minutes.
It works great for helping me rent out international product, calculating rental dates, etc. And, the couple times that we had issues, their tech support team got to the bottom of it in a timely manner. Well worth the investment.
A fantastic app, and the best part.... the customer service is incredible. It helps me a lot to set up everything around bookings.
Initial setup is a bit complicated, but their support is friendly and super fast. It works very well.
This app is awesome.
It is the main app that drives our web site.
We love the functionality for any kind of booking capabilities. I looked at 7 other apps, all of them were clunky, not working right or did not deliver on the functionality.
Zatya clearly know what they are doing. PS
The tech support is just top notch. I had so many questions and requests and they were able to solve all of them (mostly due to my misconfigurations from so many options that are available).
They were able to find conflicting code with other apps/themes that made life so much easier.
This app/company rocks.
Comparable booking apps cost $600/month. BTA has almost everything. It takes some work to take advantage of all the features, but Support from BTA is fantastic -- quick to respond and very effective and helpful. With other apps, almost every little additional feature costs extra--not with BTA. The world needs more companies like Zetya!
At first found this app a bit difficult to use. However, this is mostly because of the many features that it offers. After spending some time on it, it became much easier. Support is quick to reply and many articles are written to help with all sorts of issues.
I tested about 8 booking apps available in Shopify. BookThatApp is the only one that provided most of our complicated requirements. With Covid, there are lots of restrictions and this produced more complicated scenarios for us. We understand that the out of the shelf product do have limitations and I know that I kept on bugging the support team with a lot of questions. The support team is very quick to respond and very knowledgeable. The only thing that I can think that needs improvement is to provide a timeline for bug submissions. I understand that this is by first come first serve basis. We users would need to know the delivery of the bug so that we could decide if we can wait or if we need to have an alternative. Other than that, the team is great and the app is heaven sent to us.
For the price, this is the best booking calendar out there! Main emphasis is on their STELLAR support team that I have never waited more than 8 hours for a resolution from. Lots of customizable options, and the team will work with your for what you need on your site.