Recenzje (452)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 84% ocen to oceny z 5 gwiazdkami
  • 9% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 4% ocen to oceny z 1 gwiazdkami
15 luty 2019

amazing app and amazing customer service (its the most important thing). I cant recommand this app enough

spa mozaik
Francja
4 miesiące korzystania z aplikacji
Edytowano 14 styczeń 2020

We've just set this app up to take bookings for a 1-day workshop course, and have already got our first booking! Works great, really fast support on hand for any questions, recommended

GroCycle
Wielka Brytania
4 dni korzystania z aplikacji
Edytowano 29 listopad 2016

Great potential! Not the most straight forward to install but there is a paid service to have it done. Would highly recommend that unless you really know what you are doing.

If you have a problem then take screenshots and send them with your initial ticket. It will help speed things along.

As has been mentioned, a number to call or even a live chat would be very much appreciated! I think that would really improve this app.

Again, great potential. Have had a few issues but in the end BTA has always managed to resolve them! Would be nice to have feedback on how an issue was caused or solved but in the end the app working properly is what matter.

Not Yet Tracked Out
Kanada
4 miesiące korzystania z aplikacji
17 luty 2018

Has many great features!
The service team is very helpfull und fast!
Do not have anything bad to say.
The app is perfect!!

Flashbackbox
Dania
4 miesiące korzystania z aplikacji
3 lipiec 2020

I used this app for my online cooking classes that I’m doing now because of COVID. I’m based in Italy with majority of clients in the US
-their app doesn’t have Zoom integration
-their calendar can’t adapt to the time zone of the person booking the class
-requires a paid installation for the regular person that isn’t comfortable with coding
I’m not using Sesami which is able to offer all of the above that their app doesn’t do, and at a similar price. It’s also aesthetically easier from the perspective of the client booking the class, as well as easier

The reason for the one star is that yes they answer messages when you reach out for help but when they do so are condescending. Their installation produced errors in the Narrative theme I just switched to and they said the errors were due to my changes. To give them the benefit of the doubt, I took the time to install a fresh version of the Narrative theme that was untouched, they installed their app and there were errors in my product pages immediately after their app installation. They claimed it was due to the theme, not their fault and were of course condescending/not very nice or client centric. During these times a lot of us our using Shopify to be able to grow or simply stay afloat to survive with the very little business we are getting. We aren’t programmers and rely on the tech people at these apps to help get our business done. This app should be more understanding of that, and I’d say don’t have the best customer service. I’d advise trying other booking apps before committing to them, and so far I’d say my experience with Sesami has been dramatically different in a positive way.

TheDolceVitaExperience
Włochy
3 miesiące korzystania z aplikacji
9 styczeń 2022

Bookthatapp. Is very hard to set, the system for settings is not easy, and you need a expert to do it, bookthatapp support is good, but a lot of the support don´t know anything about the app. Error 400 is a big issue for this app, i have try to get help from that problem in 45 dags, but i giv up. Peter

Lady Roots Ilha Grande
Brazylia
3 miesiące korzystania z aplikacji
Edytowano 10 październik 2017

This is the best app I have ever come across for establishing an ideal booking system. However, more prompt responses are required.

Thank you

Bigrhino Logistics
Wielka Brytania
3 miesiące korzystania z aplikacji
2 grudzień 2016

Does exactly what is says! Excellent support team, they helped me out with CSS installations in less than 1 day.

Phuket Baby Rentals
Tajlandia
3 miesiące korzystania z aplikacji
17 kwiecień 2018

Amazing Tech Support!
I set my classes up, the install team was worth every cent as they pulled everything together. I would definitely recommend getting the pro install. Our company is busy, all the time. It doesn't stop! And having such a readily available team to take care of the initial set up saved us so much. Thank you again. 10 out of 10 would recommend.

Wright Metal Works
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Edytowano 13 kwiecień 2019

App full of bugs!!!! We spent DAY trying to configure this. Terrible support. One of the worst I have every seen. They do not understand what customer service means!

Butterflies Massage
Stany Zjednoczone
2 miesiące korzystania z aplikacji