Avaliações (520)

Classificação geral
4,7
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
Data de edição: 29 de abril de 2021

Me being a demanding costumer, I had a great costumer experience with the support team. However, there is Alex from the support team who is on either his/her own personal vendetta, actually does not read the questions I am asking or he/she is lacking costumer obsession. He/she blocked me from the support service, since I told him/her that I will rather wait until another employee is back online again. (I may have send him 50 best tips and tricks for costumer service). I really recommend this app and love the costumer support, but cross your fingers when Alex is answering your call for support. It is unprofessional, does not stand for the high quality service of the app and shines a bad light on the service provided.

Wirtestendich
Alemanha
5 meses usando o app
5 de junho de 2020

This App works extremely well. The Support Team is absolutely superb! They consistently get back to you and are very helpful. They saved me hours of stress (literally, they are a Godsend) - 10/10 would recommend.

Still Water Alchemy
Canadá
5 meses usando o app
30 de maio de 2022

So to be honest integration is not always easy and selfunderstanding but the support is always available and is taking care until everything is well set-up to meet the needs of our store. We are happy with the integration now and the support as well. Thank you for your help!

Insidr®
Alemanha
5 meses usando o app
13 de março de 2020

This app is definitely a perfect app for booking!! The team is super helpful and fix my problems!!!!

InterContinental Grand Stanford Hong Kong
Hong Kong, RAE da China
5 meses usando o app
Data de edição: 3 de outubro de 2019

The team at Zetya Support have been outstanding at responding to my requests in a timely fashion. Every request, big or small, has been answered. They explain things in a very easy to understand way too. I have used their paid service a couple of times to write some specific code like collecting customer information at the time an appointment is made. All works perfectly. Thanks Zetya!

The Formal Gallery
Austrália
5 meses usando o app
9 de janeiro de 2023

Great app! The customer service is very helpful and always present. They understand the issue and help immediately.

Tufting London
Reino Unido
5 meses usando o app
6 de julho de 2021

I used this app for few months already and it has been the only one able to accommodate my needs for my unique rental model ( I rent PicSnic around the main parks in Toronto downtown ) I needed it so many different features and thankfully they were able.to provide 80% of them limiting the amount of apps I have to deal with! Also i had several.issies figuring out the set ups and the customers service have always been amazing! Thank you Rob and Alex

PicSnic
Canadá
4 meses usando o app
21 de junho de 2023

Rob got back to me within an hour of me sending an email, accurately addressing my question on how to make adjustments to my setup.

Radical Adventures New England
Estados Unidos
4 meses usando o app
BTA Commerce, Inc. deixou uma resposta 21 de junho de 2023

Thank you for leaving your amazing review! It was a pleasure to help you today. 😁️

3 de julho de 2023

So far this is one of the best apps that I've used in Shopify. It was a last minute add on for a very large event that we are doing and the awesome customer support made it totally stress free. It does exactly what we need it to do and more.

I wouldn't hesitate to recommend this app to anyone. Thanks guys for the super quick service!

Sinister Sports
Canadá
4 meses usando o app
BTA Commerce, Inc. deixou uma resposta 3 de julho de 2023

Thank you for your awesome review! We're excited to be a part of your e-commerce journey. The support team at BookThatApp is always ready and willing to help. We look forward to building an awesome partnership 😊!!

5 de agosto de 2020

I've decided to use the BookThatApp for my business website to book all of my customers and easily have access to all my bookings. First off, their customer service is amazing! They respond back to you within minutes which is extremely rare. Secondly, the quality of this app is next to none. They make very super easy for you to manage and off a helping hand in case you have any questions. This is definitely a MUST-HAVE app if you're looking to implement an interactive calendar on your website! I would not use anything else. I rate them 10/10 with no doubts. My favourite thing about this app is the customer service by far! Thank you for helping me out with all my questions and for going above and beyond with customer service! I definitely recommend over anything else!

Ontario Jet Ski Rentals
Canadá
4 meses usando o app