Appointment Booking App | BTA

Great customer service even at 11:30pm when I have time to work on the app they were able to assist me!

Great support, the app has alot of customization and features!

We have had Bookthatapp for a while now and it is great. The developers are very responsive and get back to you normally within an hour or two, they are super helpful! I have had a few configuration issues and they have been very helpful in resolving it/helping alter code etc. A+++

We have been using BTA to manage our rental store for about 1 year now. We ship rental products to our customers and they return the products after their rental period.

This application is excellent. The integration with Shopify is super easy. The initial setup and then the integration of new products is extremely quick and smooth. You can add an individual lead time and a lag time for each product. This is especially important for us as we have to take shipping times into account when managing our inventory. You can also add different locations etc. wich are not using since we are shipping our products.

The customer interface looks great and booking is very intuitive. It is also very easy to make manual bookings.

After a booking you get an email with an ics file that you can add to your Outlook calendar for example. You also have a calendar in the backend.

The customer service is excellent. They will help you extremely quickly, which is very important because you will get disappointed customers and lose a lot of money if your booking system goes down. They will also help you with very specific problems and go to great lengths to find a solution. They will never leave you alone with a problem.

The pricing is also fair. I think in the past there was no booking limit that came with your plan. But considering the value BTA provides to our small business, I think all pricing levels are still more than OK.

The only thing on my wish list is a better calendar in the backend. A few small adjustments would be extremely helpful from my perspective.

1. Include the option to include/exclude lead time and lag time in the appointments. Currently, the calendar only shows the booking appointment itself + the lag time. In our case, the lead time reflects the time we need to ship our product to our customers. If we could include this information in our calendar, we would know when to ship the product to our customer from our calender.

2. Custom color coding for the appointments. It would be great if we could change the color of the appointments. Then we would have a better overview of the events. In our case it could look like this:
blue - confirmed booking
red-shipment initiated
purple-product at customer
green - product back in stock.

3. Synchronization with Outlook calendar (the others are more important)

These small changes would make inventory management easier and more convenient.

However, it is by far the best solution we have tested so far. We are very happy with it. Easy to use, good interface, perfect support, fair pricing.
Thank you BTA team
We love you
Tom

So - Starting this off to let everyone know that i'm not great on a computer or light technical stuff. This app and support is OUTSTANDING!! like I said I'm not the best on a computer. I chose to pay the small fee to help set it up and it was great for me not being to technical. I couldn't figure a few things out on the app so I leaned on the support team and super rapid fire response on how to either do it or correct the problem, super fast, they talk to me in terms that I understood, not trying talk down to me. Can't say enough. I had other online business's and used other booking apps but nothing that I have used has looked so professional, easy to use for my customers, and has had such great customer support!! You will not go wrong with this app, give it a try!

Very great service! Had a problem with the check out page and the zetya support answered immidiatelly and fixed the problem in a matter of minutes.

It works great for helping me rent out international product, calculating rental dates, etc. And, the couple times that we had issues, their tech support team got to the bottom of it in a timely manner. Well worth the investment.

A fantastic app, and the best part.... the customer service is incredible. It helps me a lot to set up everything around bookings.

Initial setup is a bit complicated, but their support is friendly and super fast. It works very well.

We have been using BTA for over a year now and are very happy.
The team are very quick to reply if we have any questions or need help in any way.
Great customer service!