Appointment Booking App | BTA

The app works good for booking appointments. The staff is very courteous and responsive. Had an issue once with them changing a style sheet and they promptly responded and rolled it back.
I would give them 5 stars for the app if it was hosted on another platform. My biggest gripe is Shopify. IN this case the BIG gotcha is that shopify charges you a transaction fee even though the platform is not doing or processing the transaction. It also does not take into account missed appointments. So you cannot be reimbursed by shopify. These issues are not the app builders problem but rather Shopify. The only way to avoid this is to provide Shopify with your Social Security number and they will waive the transaction fees. This is way too much information for a hosting company to have. One hack away from exposing your most important piece of information. There are many alternatives to Shopify at a better price point.

Terrible - Ever since the 2 factor authentication there is a constant problem logging in. If you don't mind changing your password for every login it's not a problem but I find it very frustrating

My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.

We use this app to organize glass blowing classes and courses. The interface for creating the classes is intuitive. Sometimes it can get confusing having both Shopify and BookThat involved, for eg when someone cancels their registration on Shopify we have to manually delete the participant on BookThat. Great support by chat though!

Fit exactly to my requirement. Thanks BTA

I used this app for classes and courses booking. However the performance of the app is so slow. Page loading is very slow and takes minutes before a complete a page is loaded. Have reported this but we were repeatedly told it due to some kind of network issue on our side. But, we have no issue loading any other apps or pages.

Excellent product. And the staff is very helpful with getting it customized to our needs.

We are thankful for this app, and especially for the super quick, always efficient customer service. They answer "help tickets" so fast and will even help you understand what you did incorrectly (shout out to Rob!) to better serve your company next time.

I look forward to when we can offer series bundles of classes (purchase as a single class, class pass or full class series). I also look forward to the time they might be able to configure memberships and reoccurring payments. It would be amazing to use BTA for all our needs instead of outsourcing to other apps.

Great product! Very responsive customer service--we purchased installation and there was an error that was fixed immediately. I love what BTA lets our customers do!

A really powerful booking system and very helpful support team. This has given our business just what we needed!