Appointment Booking App | BTA

BookThatApp was a perfect fit for our tour operations. I was able to offer tours with varying lengths in time, and have it assigned to a particular boat. So when someone booked a tour the time they chose was no longer available throughout the other options. I was also able to color code each tour option making it easy to spot in the calendar. Customer service responded in a timely manner to all of my questions, and helped fix any issues I had. That alone is worth it!

This app was essential to our organization. It does take a lot of learning and initial system setup, but their help desk is very responsive.

Great potential! Not the most straight forward to install but there is a paid service to have it done. Would highly recommend that unless you really know what you are doing.

If you have a problem then take screenshots and send them with your initial ticket. It will help speed things along.

As has been mentioned, a number to call or even a live chat would be very much appreciated! I think that would really improve this app.

Again, great potential. Have had a few issues but in the end BTA has always managed to resolve them! Would be nice to have feedback on how an issue was caused or solved but in the end the app working properly is what matter.

Réponse très rapide pour chaque demande d'assistance que j'ai fait.
Beaucoup d'options pour les calendriers !

Give the staff time to help you...they have all the answers and will make sure you get to your end goal! At first glance, this app seems complicated. I installed it and promptly uninstalled it after playing with it. But as I reached out to other site managers, people kept recommending this app. So I gave it another try. It's taken a lot of back and forth with a customer service rep, but I am starting to understand how the system works and can anticipate how I need to set things up. The help documents are good, but there are so many different use cases that they realistically can't apply to everyone's needs. So don't give up...just be ready to ask for help and you won't regret it. Its a fabulous app with a lot more flexibility than I gave it credit for.

Amazing app and customer service -- especially from Rob B!

Very helpful customer service. I was helped by Albert, he immediately fixed my issue and did so with ease and in a timely manner. Would highly recommend!

There is definitely room for improvement, but we are thankful that it exists as there is no other platform available through Shopify.

We've just set this app up to take bookings for a 1-day workshop course, and have already got our first booking! Works great, really fast support on hand for any questions, recommended

So far it's been a big improvement on our old site. Customer service is quick to assist us, although there's been a few times when I have been made to feel a little silly when I ask for help! It's still early stages, but I'm happy with the system thus far.