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Great app! It helps our business to customize using their app. Fast and Awesome Customer Service!
Great app with a lot of functionalities, easy to integrate with Shopify shops and also support the use of services. The support has been very good as well
Joao was an incredible help to us when we experienced an issue with our website usability. He was clear, concise, and timely, successfully helping us solve our issue.
Es lo que buscaba para una tienda de Tours vacacionales y el soporte que brindan es de lo mejor, la recomiendo ampliamente
Amazing support, very quick response, professional and friendly! highly appreciated
Excellent experience, I have been using the app for my salon for almost 2 years and I love it. They are very responsive to my business and truly care about my success. Highly recommend.
After trying countless booking apps to manages a school bus service, this was by far the most comprehensive and easiest to work with.
The customer service is very helpful and quick.
Used the paid version for our other websites and worked fine until we wanted to improve our booking system. Admin dashboard can be confusing and when you contact support they talk to you in a condescending tone, very unprofessional. For the price there are better options.
Hi Pompei,
I'm sorry to hear 😔. We reviewed your tickets, and we didn't see where we were condescending, but if that's how it was received, then we sincerely apologize.
I can admit that the settings in the app can be a bit challenging for our customers, and we are working on providing our customers with a better UI and user experience.
In our last conversation with you, we understand that you were upset due to utilizing the iCal sync, which created bookings in the app and exhausted your booking limit. We do have help articles that you can find here: https://support.zetya.com/hc/en-us. Especially this article on importing bookings using the iCal: https://support.zetya.com/hc/en-us/articles/5057815765775-Importing-Bookings-using-iCal; which does what you experienced.
If we can find the room to work together, we'd be happy to jump on a call with you. Feel free to schedule one here with us: https://calendly.com/bookthatapp-support/15min. In the event you wish not to continue with us, we do understand.
Thank you for review. I hope you get the chance to see my response. You may have misunderstood us, but our hearts were in the right place 🙂.
Have a prosperous New Year!
Success Team at BookThatApp
I've only been using Book That App for a short while and I'm still getting familiar with it. However, the support team has been absolutely excellent! They responded quickly and were very knowledgeable in helping me resolve my issues. Really impressed by their professionalism and efficiency - top support team. Definitely appreciate their patience with a newbie like me! Thank you :-)
Support was super speedy and helpful! Would recommend!