Recensioner (528)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 85 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
13 april 2018

If you ever plan to need tech support, do not purchase. Tech support is worthless. Otherwise, the product is not bad. If you don't fit in their plan they get passive aggressive. All in all, find someone else to do business with. Working with them was a terrible 2 weeks of my life.

Belizeism
USA
13 dagar användning av appen
1 juli 2022

Scooter rental biz in Las Vegas. Absolutely LOVE the support provided. Platform and workflow is simple once its set up correctly. Keep up the great work!

RentaScooter Las Vegas
USA
11 dagar användning av appen
14 mars 2019

I used this app to sell bread baking classes at my cafe. The support team was a huge help in getting it running. They even guided me in editing the code snippet to show the schedule in spanish and change certain parameters at the html tag!!

Borolatienda
Mexiko
11 dagar användning av appen
BTA Commerce, Inc. svarade 14 mars 2019

Thanks so much for taking the time to leave us a review!
The Support Team @ Zetya

15 maj 2020

If you are in the market for a Booking App for your store, look no further. Great functionality, awesome support and service. We opted for the $29 Install option which is great value for money.

FraminghamWines
Nya Zeeland
10 dagar användning av appen
8 december 2023

If it were not for the amazing customer service, this app would be pretty difficult to navigate as a first time user. D'Angelo was super helpful and solved my issue in less than 5 minutes. I do wish the app was a little more user friendly though.

The Skin Clear Studio
USA
10 dagar användning av appen
BTA Commerce, Inc. svarade 15 januari 2024

Thank you for your great review! We appreciate your feedback and have taken it into account. We are definitely working on making the app more user-friendly, and hope to roll out the change soon! In the meantime, we're here to help you with setting up and with any issues/queries that you might have!

18 september 2016

Trialled this app for our store, and it has a completely breaking bug - the calendar on mobile constantly resets itself to the same view no matter what the user chooses. Contacted support and they simply told us they couldn't reproduce the issue and hence couldn't help. We sent them detailed explanations of what was a very easy to reproduce problem, and we reproduced it ourselves with over 30 of our customers across the whole gamut of mobile devices - android, apple, various levels of iOS and android OS; the developers still continued to tell us that they couldn't reproduce it, so we stopped wasting time trying to get them to fix it.

If the level of support for the product is "despite the fact that you can reproduce it on every device you've tried it on, we can't, so we're going to assume there is no bug" it's definitely better to avoid it then use it.

Very poor support experience. You should be going out of your way to help someone with a bug this major, and in the process fix your product, rather than denying its existence - it's almost childish!

Justplaygames
Storbritannien
9 dagar användning av appen
23 januari 2024

This app was the most compatible with what I needed and they were able to go in and customize it to my liking even more. This made my life so easy because I honestly have no idea what i'm doing, I am still very much in the learning phase.
They reply unbelievably fast and have great customer service skills. Definitely recommend!

The Chantilly Flower
USA
8 dagar användning av appen
BTA Commerce, Inc. svarade 30 januari 2024

Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that you had a positive experience with our app and our customer service. Your satisfaction is our top priority, and we look forward to serving you again in the future. Cheers!

13 februari 2020

BookThatApp was a perfect fit for our tour operations. I was able to offer tours with varying lengths in time, and have it assigned to a particular boat. So when someone booked a tour the time they chose was no longer available throughout the other options. I was also able to color code each tour option making it easy to spot in the calendar. Customer service responded in a timely manner to all of my questions, and helped fix any issues I had. That alone is worth it!

Everglades Safari
USA
7 dagar användning av appen
29 december 2022

Réponse très rapide pour chaque demande d'assistance que j'ai fait.
Beaucoup d'options pour les calendriers !

Québec s'amuse !
Kanada
6 dagar användning av appen
29 maj 2020

Give the staff time to help you...they have all the answers and will make sure you get to your end goal! At first glance, this app seems complicated. I installed it and promptly uninstalled it after playing with it. But as I reached out to other site managers, people kept recommending this app. So I gave it another try. It's taken a lot of back and forth with a customer service rep, but I am starting to understand how the system works and can anticipate how I need to set things up. The help documents are good, but there are so many different use cases that they realistically can't apply to everyone's needs. So don't give up...just be ready to ask for help and you won't regret it. Its a fabulous app with a lot more flexibility than I gave it credit for.

Jazz Night School
USA
6 dagar användning av appen