Recensioner (507)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 84 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
13 september 2024

I've been using this app with Shopify for almost 10 years, and I love it. The customer service is the best. They are so patient and work me through even the most basic stuff to make my booking system work well for my students. I've never had a bad experience with their customer service team. Shout out D'Angelo!

Made Sewing Studio
USA
Mer än 10 år användning av appen
BTA Commerce, Inc. svarade 16 september 2024

We truly appreciate you taking the time to leave us such an awesome review! We are happy to hear that you had a great experience with our support, and that you are enjoying the app. Thank you for your review, it means a lot to us! 😊

⭐⭐⭐⭐⭐

11 september 2024

Amazing customer service team. Always able to tackle the issue and point me in the right direction while making understanding easy. D'Angelo has been the best to work with! Also the app easily integrates onto your shopify store making this a seamless experience.

Gold Mobility Scooters of Orlando LLC.
USA
Nästan 7 år användning av appen
BTA Commerce, Inc. svarade 16 september 2024

You have made our day with your review! Thank you! 😊

9 september 2024

Book That App (BTA) is fantastic! The support team is super helpful and solves problems quickly. Their fast and friendly service makes everything run smoothly. Highly recommended! Thanks, BTA, for all your great help!

YOKKAO TH
USA
Mer än 4 år användning av appen
BTA Commerce, Inc. svarade 10 september 2024

Thank you! We greatly appreciate you taking the time to leave this feedback for us. We appreciate you 🎉!

21 augusti 2024

Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.

Rapid Eye Darkrooms
Storbritannien
Nästan 3 år användning av appen
BTA Commerce, Inc. svarade 10 september 2024

Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful support when needed.

30 juli 2024

BTA has enabled our store to offer rentals to our clients. It has most of the features we were looking for. I do wish they offered API access to any paid account because there are some features that we didn't really need, and the plan with the API access is more than we need for now.
The widget that they offer for booking is super nice.
One feature that I would like would be for my customers to select one rental date at the store and have it apply to all of their selections without having to enter in the rental date on every product.

Swell AV
USA
7 månader användning av appen
BTA Commerce, Inc. svarade 19 augusti 2024

Thank you for your great review! It is the team's intention to make it possible for the app to facilitate 3rd party app integrations. This should include some level of API access that would be available on some specific plans. Currently, the API access is available on the Business plan, due to the level of support needed for its implementation. We have a lot in the pipeline including making BTA's widgets available for non-Shopify websites. The future is going to be eventful!

18 september 2024

Amazing app, does just what we need it to do! We have over 100 people book tours a week with this app.

Wellington Chocolate Factory
Nya Zeeland
Mer än 5 år användning av appen
BTA Commerce, Inc. svarade 19 september 2024

We are happy to hear! That is indeed terrific news! Thank you for sharing such wonderful feedback 😊 🎉

2 augusti 2024

D'Angelo was so helpful on the chat for support! We had an *issue* which was just our inability to read and he was so patient and understanding looking into the problem, which helped me realize that the problem was not actually anything wrong. Normally, apps with this level of customer service and support have 5 stars from me on the assistance alone, however, the app is wonderful too! So much functionality, so intuitive to use, BookThatApp has made managing our one-and-done classes along with our multi-session classes easy and less daunting.

The reminder functionality is seamless and easy to use and really helps us have a one stop shop for running the classes portion of our business. I love that we were able to set up reminders for both our customers who signed up for our classes and the instructors teaching the classes. No more panicking at 10:00 the night before a class trying to figure out for an instructor if they had any students sign up.

I also love how easy the app makes it to add dates to existing classes. Many of our instructors have classes that get offered over and over again. With past systems, there was a lot of effort wasted on copying the class and setting it up as effectively a new class every time it was offered. Now, we just add dates to the already established class product. Piece of cake. It saves me so much time in running the behind the scenes parts of the business,

This app is literally everything our shop needed it to be and more!

Needles in the Haymarket
USA
6 månader användning av appen
BTA Commerce, Inc. svarade 19 augusti 2024

Your review is very wholesome and we whole-heartedly enjoyed reading every bit of it. Thank you for your time that you have sacrificed to leave us a thoughtful and thorough review! Thank you very much 😊!

27 augusti 2024

I would recommend this app because of the exceptional customer support they provide. I run a B&B and need BTA to sync with external calendars from another platform. I find the language and navigating complicated but I contact the support team and they ALWAYS resolve the problem for me quickly and expertly.

NAP N NOSH
Kanada
Mer än ett år användning av appen
BTA Commerce, Inc. svarade 10 september 2024

We greatly appreciate you taking the time to leave us your feedback! Thank you 😊!

19 september 2024

João. Super helpful.
I just couldn't figure something out but they were very helpful. Understandable language and graphics to explain the fix.
Very much appreciated- thank you

London Christmas Tree Rental
Storbritannien
Mer än 2 år användning av appen
BTA Commerce, Inc. svarade 1 oktober 2024

On behalf of João, thank you for a terrific review!

6 september 2024

I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.

Liza Clifford Professional Bra Fitting Studio
Sydafrika
Mer än 2 år användning av appen
BTA Commerce, Inc. svarade 10 september 2024

On behalf of Sisco, thank you!!