รีวิว (520)

การให้คะแนนโดยรวม
4.7
จำนวนต่อระดับคะแนน
  • 85% ของการให้คะแนนคือ 5 ดาว
  • 8% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 2% ของการให้คะแนนคือ 2 ดาว
  • 4% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 29 กุมภาพันธ์ 2016

Awesome product! Does exactly what I need it to do. I love that I can customize functions to fit different products that helps tremendously when we offer more than 1 type of service.

The team was swift to respond and even friendly throughout my frustration.

Thanks a Bunch!!

Light My Way
สหรัฐอเมริกา
8 เดือน ในการใช้แอป
แก้ไขเมื่อ 2 มกราคม 2020

Helpful support staff, quick turnaround for tickets. The app is a bit confusing in the way it's set up but the team does a good job of helping out.

Sew Much More - Austin, Texas
สหรัฐอเมริกา
ประมาณ 8 ปี ในการใช้แอป
BTA Commerce, Inc. ตอบแล้ว 22 มีนาคม 2019

Dear Shop Owner

Thanks for taking the time to leave us a review!

We tested the log in functionality of your shop and we can see that's it is working and there are no issues with your account.

You can always reach our friendly support team at support@zetya.com if you need support with an issue.

Thanks!

The Support Team at Zetya

27 ตุลาคม 2016

I couldn't run www.thesoundparcel.co without BookThatApp. It has been a fantastic tool for our music equipment rental business. The app itself is wonderful and the developer has been helpful with projects that have come up along the way.

Thesoundparcel
สหรัฐอเมริกา
มากกว่า 7 ปี ในการใช้แอป
22 มีนาคม 2017

works very well. support has been always available. recommend this app to anyone needing a calendar app for their shopify platform

Cbca
แคนาดา
มากกว่า 7 ปี ในการใช้แอป
แก้ไขเมื่อ 25 กรกฎาคม 2024

We use the app to schedule and compare our offerings. Great app and support. We use the app to schedule and compare our offerings. The app is great and the support is beneficial. We especially enjoy the calendar view and find it very easy to use. BTA support has helped us resolve issues with access and calendar functions. create a ticket and actually get help with your issue in a reasonable amount of time. Nice!

NobleAdvances
สหรัฐอเมริกา
มากกว่า 7 ปี ในการใช้แอป
14 มิถุนายน 2023

I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)

Your Favourite Dresses
แคนาดา
มากกว่า 7 ปี ในการใช้แอป
BTA Commerce, Inc. ตอบแล้ว 20 มิถุนายน 2023

Thanks for your awesome review and for being a long serving customer with us 😊! We aim to keep providing nothing but top tiered service to our customers. Thanks for choosing us!

1 พฤษภาคม 2020

makes scheduling easy & at your fingertips... Easy to navigate, avoid conflicts and block out dates

Paddleworks
สหรัฐอเมริกา
ประมาณ 7 ปี ในการใช้แอป
แก้ไขเมื่อ 16 กรกฎาคม 2023

Edit: The following issue from 2018 has been fixed. My experience in recent years has been positive. Thank you BookThat!

If your product has a capacity limit, be warned: there is an integration issue between Book That and Shopify that has yet to be resolved. Therefore, if your customer leaves their class/tour in their cart or if they respond to an abandoned cart email, they will be able to purchase the class/tour--even if it's sold out. Further, those bookings will not appear on your run sheet "roster." We've had several very dicey and embarrassing moments when classes overfilled, catching us off guard and making us look very amateurish. We teach cooking classes, so not having enough ingredients for paying customers is an epic fail. I am not alone in this experience. Read through these reviews, and you'll read about other companies with overbooked tours and classes.

Of course, you can manually monitor your Shopify sales and compare them against your Book That bookings, but I don't feel I should have to go through this added layer of effort--it's the reason why I pay for the app.

Book That is aware of the issue and is currently unable to rectify the problem as they are unable to access the code. We have paid two different third party developers to help us with this issue and our current workaround is: 1) adding a cart timer and 2) directing abandoned cart emails to the product versus the cart. Neither are fixes nor make for a positive customer experience.

For a booking app that works with Shopify, this is our only option. Once Shopify and Book That work out this issue, this will be a five-star product.

Red Stick Spice Company
สหรัฐอเมริกา
ประมาณ 7 ปี ในการใช้แอป
BTA Commerce, Inc. ตอบแล้ว 22 มีนาคม 2019

Thanks for taking the time to update your review! We are glad to have you as a long-term customer 😊

14 พฤษภาคม 2017

Very impressed with the scope of this app as well as the support provided. We're excited about the added functionality BTA will bring to our site and to our farm. Thanks guys.

Lavender Pond Farm
สหรัฐอเมริกา
เกือบ 7 ปี ในการใช้แอป
1 เมษายน 2021

Great App and amazing customer service. Always respond immediately and the app has been amazing for the last 5 years helping us with thousands of bookings. Thanks Zetya BTA team

Sherwani King
สหราชอาณาจักร
มากกว่า 6 ปี ในการใช้แอป