评论 (520)

整体评分
4.7
每个评分等级的数量
  • 85% 的评分是 5 星
  • 8% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 4% 的评分是 1 星
编辑时间:2021年4月29日

Me being a demanding costumer, I had a great costumer experience with the support team. However, there is Alex from the support team who is on either his/her own personal vendetta, actually does not read the questions I am asking or he/she is lacking costumer obsession. He/she blocked me from the support service, since I told him/her that I will rather wait until another employee is back online again. (I may have send him 50 best tips and tricks for costumer service). I really recommend this app and love the costumer support, but cross your fingers when Alex is answering your call for support. It is unprofessional, does not stand for the high quality service of the app and shines a bad light on the service provided.

Wirtestendich
德国
5个月 人在使用应用
2020年6月5日

This App works extremely well. The Support Team is absolutely superb! They consistently get back to you and are very helpful. They saved me hours of stress (literally, they are a Godsend) - 10/10 would recommend.

Still Water Alchemy
加拿大
5个月 人在使用应用
2018年12月4日

I had a seemingly niche problem. However, the support desk was really excellent in their support. Detailed feedback, fixes, and rapid response times. Great!

Alencho
阿拉伯联合酋长国
5个月 人在使用应用
2022年5月30日

So to be honest integration is not always easy and selfunderstanding but the support is always available and is taking care until everything is well set-up to meet the needs of our store. We are happy with the integration now and the support as well. Thank you for your help!

Insidr®
德国
5个月 人在使用应用
2017年5月15日

This app is just what I need to easily schedule our paint and sip and crafts classes. I like that it immediately reflects changes made to products in Shopify. Thanks Zetya!

Arts Crafts Social Club
美国
5个月 人在使用应用
2020年3月13日

This app is definitely a perfect app for booking!! The team is super helpful and fix my problems!!!!

InterContinental Grand Stanford Hong Kong
香港特别行政区
5个月 人在使用应用
编辑时间:2019年10月3日

The team at Zetya Support have been outstanding at responding to my requests in a timely fashion. Every request, big or small, has been answered. They explain things in a very easy to understand way too. I have used their paid service a couple of times to write some specific code like collecting customer information at the time an appointment is made. All works perfectly. Thanks Zetya!

The Formal Gallery
澳大利亚
5个月 人在使用应用
2023年1月9日

Great app! The customer service is very helpful and always present. They understand the issue and help immediately.

Tufting London
英国
5个月 人在使用应用
2018年10月1日

I have used this app now for a year to book classes several times a week at numerous venues, I had BTA install and integrate it with my shopify account. It was money well spent. It was done correctly and up and running fast.

I recently contacted the tech support as I wanted a new feature installed and had no clue how to do it. Rob took care of this for me quickly and made my site more efficient and easier to use.

I highly recommend this app for the ease of use and the features that they offer.

High Speed Tactical & Safety Solutions LLC
美国
5个月 人在使用应用
2024年11月21日

Great app and nice support on Premium.

Mama-Cocco
法国