评论 (528)

整体评分
4.7
每个评分等级的数量
  • 85% 的评分是 5 星
  • 8% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 4% 的评分是 1 星
2024年9月19日

João. Super helpful.
I just couldn't figure something out but they were very helpful. Understandable language and graphics to explain the fix.
Very much appreciated- thank you

London Christmas Tree Rental
英国
2年多 人在使用应用
BTA Commerce, Inc.已回复 2024年10月1日

On behalf of João, thank you for a terrific review!

2024年9月27日

I usually try to avoid bad reviews. In this case, however, I want to warn you.
For over a month now, there has been an error where the booking widget on the website very often does not load and bookings are therefore not possible.
The result is lost customers and thus lost money.
Ok, things like that can happen, but the bad thing in this case is the support.
When I reported the error, I was told ...

Tonraum.studio
奥地利
5个月 人在使用应用
BTA Commerce, Inc.已回复 2024年10月1日

Hi Oliver!

I do apologize for your recent experience! There was clearly some misunderstanding with the handling of this issue. We have been tracking this issue for some time, ...

2024年11月27日

J'ai recu de l'assistance par Clavardage de d'Angelo et il a su immédiatement m'aider à ajuster une programmation..en francais en plus :) Merci beaucoup. Très satisfaite du service!

Cake Design Granby
加拿大
接近4年 人在使用应用
2024年9月10日

Customer service is incredible! I haven't experienced service like this in so long. They respond so quickly, and it's an actual human. I've used lots of apps on the Shopify platform and have never experienced customer service like this.

Home Love Events
美国
大约2年 人在使用应用
BTA Commerce, Inc.已回复 2024年9月16日

Thank you for review! ⭐⭐⭐⭐⭐

2025年1月28日

Technical help setting up was great. Thanks *****

Southpaw
英国
大约2小时 人在使用应用
2024年9月6日

I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.

Liza Clifford Professional Bra Fitting Studio
南非
2年多 人在使用应用
BTA Commerce, Inc.已回复 2024年9月10日

On behalf of Sisco, thank you!!

2024年10月1日

Really happy with the support you get on this app. They've helped me numerous times and we always found the right outcome.

Clothilde Store
比利时
1年多 人在使用应用
BTA Commerce, Inc.已回复 2024年10月3日

We are happy to hear that 😊! Thank you for a great review! If you don't mind sharing what would have made your review a 5-star, we would really appreciate it. Your feedback ...

2024年9月18日

Thank you for your help in chat and fast problem solving! I had a few questions and all was solved in a minute!

Kalevala
芬兰
大约2年 人在使用应用
BTA Commerce, Inc.已回复 2024年9月19日

You're welcome, always! We aim to provide the best and seamless support! Thank you for choosing us to do handle your business' bookings! And for your awesome review ⭐⭐⭐⭐⭐

2024年8月21日

Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.

Rapid Eye Darkrooms
英国
接近3年 人在使用应用
BTA Commerce, Inc.已回复 2024年9月10日

Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful ...

2024年8月27日

I would recommend this app because of the exceptional customer support they provide. I run a B&B and need BTA to sync with external calendars from another platform. I find the language and navigating complicated but I contact the support team and they ALWAYS resolve the problem for me quickly and expertly.

NAP N NOSH
加拿大
1年多 人在使用应用
BTA Commerce, Inc.已回复 2024年9月10日

We greatly appreciate you taking the time to leave us your feedback! Thank you 😊!