評論 (386)
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I’m new to this app, but my experience so far has been excellent—especially the support. It’s easy to get help through chat whenever I’m unsure how to set something up. Today I worked with Sisco, who was incredibly knowledgeable and helpful. They not only configured the app exactly how I needed it, but also took the time to explain the setup and reasoning behind it so I can manage it on my own moving forward. Thank you so much!
Welcome aboard! So glad your experience has been excellent so far, and that Sisco could get everything set up just right for you!
I have been using BTA app in Shopify for several years to manage online reservations for our tours and I have been very satisfied. I have been able to customize the app's settings to get it to do what I need and customer service and support has always been quick, helpful, and effective.
Thank you for sticking with BTA for so many years 🙏
Really glad it’s been a great fit for your tour reservations, and that our support has been quick and helpful. We’re here anytime!
Amazing customer service and support! I asked if they could personalize a specific field to help optimize the rental experience on my website, and they not only added what I needed but exceeded all of my requests.
They were super responsive every step of the way. I would absolutely recommend this app to other businesses and reservation platforms. Huge thanks to Rana and Sisco for being so helpful — truly appreciate everything!
Really glad the customization helped,huge thanks from Rana and Sisco. We’re here anytime you need us.
Super fast and friendly support! I got clear instructions and immediate help with my setup. Great experience, thank you for the professional assistance!
Thank you for the wonderful feedback! We're so glad we could get you set up quickly and smoothly. We'll always be here if you need anything!
The lady that helped me made my day. Rana Waseed
Thanks so much for your review, so glad we made your day! 😊
Had a small issue with a price not updating and was helped straight away - problem sorted quickly many thanks to Sisco C.
Thank you for the kind words. We're glad it was sorted quickly
Support was very helpful! I was getting frustrated with my lack of app knowledge and they were very patient and assured me they could help.
Thank you for the kind words! We're so glad our team could help, we're always here when you need us. 😊
Really helpful and such a great tool to have on the website. The team behind the app are really quick to reply and will help you edit code on your app for you.
Thank you so much for the kind words! We're glad the app has been helpful and that our team could assist. We're always here if you need anything! 😊
Been using for 3 or 4 years - decent app. Customer service is always extremely responsive.
Thanks so much for sticking with us and for the kind words about our support team. We'd love to earn that 5th star, if there's anything we can do better, don't hesitate to let us know!
Rana was so helpful! He accommodated the time I was available, fixed the issues I was having and then also showed me how to fix/prevent in the future. Thank you so much Rana!!
Thank you for the lovely review! We're so glad Rana could help, we'll make sure he sees this. 😊
