評論 (527)

整體評分
4.7
各級評分數量
  • 85% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年9月10日

Customer service is incredible! I haven't experienced service like this in so long. They respond so quickly, and it's an actual human. I've used lots of apps on the Shopify platform and have never experienced customer service like this.

Home Love Events
美國
使用應用程式 大約2年
BTA Commerce, Inc. 已回覆 2024年9月16日

Thank you for review! ⭐⭐⭐⭐⭐

2025年1月28日

Technical help setting up was great. Thanks *****

Southpaw
英國
使用應用程式 大約2小時
2024年9月18日

Thank you for your help in chat and fast problem solving! I had a few questions and all was solved in a minute!

Kalevala
芬蘭
使用應用程式 大約2年
BTA Commerce, Inc. 已回覆 2024年9月19日

You're welcome, always! We aim to provide the best and seamless support! Thank you for choosing us to do handle your business' bookings! And for your awesome review ⭐⭐⭐⭐⭐

2024年9月6日

I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.

Liza Clifford Professional Bra Fitting Studio
南非
使用應用程式 2年多
BTA Commerce, Inc. 已回覆 2024年9月10日

On behalf of Sisco, thank you!!

2024年8月21日

Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.

Rapid Eye Darkrooms
英國
使用應用程式 接近3年
BTA Commerce, Inc. 已回覆 2024年9月10日

Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful support when needed.

2024年8月27日

I would recommend this app because of the exceptional customer support they provide. I run a B&B and need BTA to sync with external calendars from another platform. I find the language and navigating complicated but I contact the support team and they ALWAYS resolve the problem for me quickly and expertly.

NAP N NOSH
加拿大
使用應用程式 1年多
BTA Commerce, Inc. 已回覆 2024年9月10日

We greatly appreciate you taking the time to leave us your feedback! Thank you 😊!

2024年11月1日

Good customer service!

Koria Events Oy
芬蘭
使用應用程式 大約2個月
2024年7月30日

BTA has enabled our store to offer rentals to our clients. It has most of the features we were looking for. I do wish they offered API access to any paid account because there are some features that we didn't really need, and the plan with the API access is more than we need for now.
The widget that they offer for booking is super nice.
One feature that I would like would be for my customers to select one rental date at the store and have it apply to all of their selections without having to enter in the rental date on every product.

Swell AV
美國
使用應用程式 7個月
BTA Commerce, Inc. 已回覆 2024年8月19日

Thank you for your great review! It is the team's intention to make it possible for the app to facilitate 3rd party app integrations. This should include some level of API access that would be available on some specific plans. Currently, the API access is available on the Business plan, due to the level of support needed for its implementation. We have a lot in the pipeline including making BTA's widgets available for non-Shopify websites. The future is going to be eventful!

2024年11月13日

Très bon support en ligne via chat.
Je recommande

Chez-el
法國
使用應用程式 大約1年
2024年8月2日

D'Angelo was so helpful on the chat for support! We had an *issue* which was just our inability to read and he was so patient and understanding looking into the problem, which helped me realize that the problem was not actually anything wrong. Normally, apps with this level of customer service and support have 5 stars from me on the assistance alone, however, the app is wonderful too! So much functionality, so intuitive to use, BookThatApp has made managing our one-and-done classes along with our multi-session classes easy and less daunting.

The reminder functionality is seamless and easy to use and really helps us have a one stop shop for running the classes portion of our business. I love that we were able to set up reminders for both our customers who signed up for our classes and the instructors teaching the classes. No more panicking at 10:00 the night before a class trying to figure out for an instructor if they had any students sign up.

I also love how easy the app makes it to add dates to existing classes. Many of our instructors have classes that get offered over and over again. With past systems, there was a lot of effort wasted on copying the class and setting it up as effectively a new class every time it was offered. Now, we just add dates to the already established class product. Piece of cake. It saves me so much time in running the behind the scenes parts of the business,

This app is literally everything our shop needed it to be and more!

Needles in the Haymarket
美國
使用應用程式 6個月
BTA Commerce, Inc. 已回覆 2024年8月19日

Your review is very wholesome and we whole-heartedly enjoyed reading every bit of it. Thank you for your time that you have sacrificed to leave us a thoughtful and thorough review! Thank you very much 😊!