評價 (457)

整體評分
4.7
各級評分數量
  • 84% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2023年8月7日

Very good app with a nice chat for answering your question quickly. I use the app for more than 1 year and It's allowed me to rent game and planned event in my store.

La Pioche - Boutique de jeux
加拿大
使用應用程式 1年多
BTA Commerce, Inc. 已回覆 2023年9月6日

Thanks for your great review 😊!

2023年7月5日

Works great, doesn't seem to integrate with Point of sale app so we have to manually add bookings to the calender, which might lead to a double booking.

Coconut Express
加拿大
使用應用程式 接近8年
BTA Commerce, Inc. 已回覆 2023年7月21日

Hi there,

Thanks for your review! We greatly appreciate your feedback!

Our app does have a Shopify POS integration, which allows you to make your bookings. However the integration doesn't facilitate updates to product or other app settings.

This article can be used as a guide to setup the POS integration (https://support.zetya.com/hc/en-us/articles/4407058784911-Point-of-Sale-POS-Integration-). If you need any assistance with the setup, feel free to reach out to us 🙂!

Kind Regards,
BookThatApp Support

2023年11月15日

So far we really enjoy this app!! D'Angelo has been so much help, he responds right away and has gone above and beyond!!

Mamie Ruth
美國
使用應用程式 大約1個月
BTA Commerce, Inc. 已回覆 2023年11月16日

Thank you immensely for your fantastic 5-star review highlighting our customer support! We're thrilled to hear that our team was able to assist you effectively. Providing top-notch support is a priority for us, and it's incredibly rewarding to know that our efforts have made a positive impact on your experience.

Your feedback is invaluable to us. Should you ever need further assistance or have suggestions for how we can continue to improve, please don't hesitate to reach out. We're always here to help and eager to make your experience even better.

Thanks once again for choosing our app and for taking the time to share your experience. We truly appreciate your support.

2023年10月6日

BTA has been perfect for our service based business and the support has been top notch!

Leprd
美國
使用應用程式 5個月
BTA Commerce, Inc. 已回覆 2023年11月8日

Wow! We're so happy to have exceeded your expectations. Thanks for taking the time to share your positive feedback. It's customers like you who make our job a true pleasure.

2023年8月16日

Waste of time downloading this app. they want you to pay for every little feature that makes the app worth it and its hard to setup i spent hours with a rep trying to set it up so it works correctly and ended up wasting my time after it all. Dont waste your time downloading this app theres way easier ones

GreenhouseOnVine
美國
使用應用程式 5個月
BTA Commerce, Inc. 已回覆 2023年9月6日

Hi there,

We're sorry to hear that you feel this way about our app. I'd greatly appreciate it if you could list your pain points with the app and how we could make it better. We would truly appreciate your feedback! Looking forward to hearing from you 🙂.

Cheers,
BookThatApp Support Team

2023年9月7日

App is exactly what we were looking for. We were looking for an appointment app with customizability and easy to understand and this app ticks all of the boxes!

The support is really helpful and replies on time. They helped extensively and answered all of our inquiries clearly. Really appreciate their assistance!

TotalCricket
英國
使用應用程式 大約1個月
BTA Commerce, Inc. 已回覆 2023年11月8日

We appreciate your kind words and your trust in us. Your 5-star rating makes all the hard work worth it. We are always happy to provide our assistance.

2024年6月25日

They have an outstanding customer service. I really appreciate the support I received from Joao R. He's so good! He solved my issue really quick. Highly recommended app!!!

Ethos Studios
科威特
使用應用程式 大約1個月
BTA Commerce, Inc. 已回覆 2024年6月26日

On behalf of João ... Thank you! We appreciate you and your awesome review!

2023年9月25日

Excellent customer service. Rob is always very fast to respond and super helpful!

Endless
阿拉伯聯合大公國
使用應用程式 5個月
BTA Commerce, Inc. 已回覆 2023年11月8日

We're delighted that you're happy with your support! If you have any friends or family who might benefit from our app, please don't hesitate to refer them to us.

2023年11月28日

D'Angelo responded quickly and thoroughly! All of my questions were answered much sooner than expected!

Garden Streets
美國
使用應用程式 4個月
BTA Commerce, Inc. 已回覆 2023年11月29日

This review was celebrated with our team 🥳! Thank you for taking the time to leave your feedback. We greatly appreciate it!

2023年10月18日

Very poor support. I upload lots of products and bulk import doesn't work and it takes ages.

Passion For Fashion Technologies Pty Ltd
澳洲
使用應用程式 11個月
BTA Commerce, Inc. 已回覆 2023年11月8日

Hi there,

We're sorry to hear that you didn't have a positive experience with our app. We've made some changes since your review and have set alerts to make sure that the app is performing at its best. Unfortunately, when you wrote to us, our office was closed as the team was engaged in a work retreat that week, where we were brainstorming on how to address the issues that our customers were experiencing. I can say that since then, we have implemented changes that have been returning positive results.

If you're willing to give us another try, I'll assure you that we are here to provide you with the best support and we can look into that bulk import together. I'd greatly appreciate hearing back from you. Once more I do apologize for the experience you had, and I'm looking forward to make it up to you!

Cheers,
BookThatApp Support