評價 (497)

整體評分
4.7
各級評分數量
  • 85% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年9月13日

I've been using this app with Shopify for almost 10 years, and I love it. The customer service is the best. They are so patient and work me through even the most basic stuff to make my booking system work well for my students. I've never had a bad experience with their customer service team. Shout out D'Angelo!

Made Sewing Studio
美國
使用應用程式 10年多
BTA Commerce, Inc. 已回覆 2024年9月16日

We truly appreciate you taking the time to leave us such an awesome review! We are happy to hear that you had a great experience with our support, and that you are enjoying the app. Thank you for your review, it means a lot to us! 😊

⭐⭐⭐⭐⭐

2024年9月11日

Amazing customer service team. Always able to tackle the issue and point me in the right direction while making understanding easy. D'Angelo has been the best to work with! Also the app easily integrates onto your shopify store making this a seamless experience.

Gold Mobility Scooters of Orlando LLC.
美國
使用應用程式 接近7年
BTA Commerce, Inc. 已回覆 2024年9月16日

You have made our day with your review! Thank you! 😊

2024年9月9日

Book That App (BTA) is fantastic! The support team is super helpful and solves problems quickly. Their fast and friendly service makes everything run smoothly. Highly recommended! Thanks, BTA, for all your great help!

YOKKAO TH
美國
使用應用程式 4年多
BTA Commerce, Inc. 已回覆 2024年9月10日

Thank you! We greatly appreciate you taking the time to leave this feedback for us. We appreciate you 🎉!

2024年8月21日

Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.

Rapid Eye Darkrooms
英國
使用應用程式 接近3年
BTA Commerce, Inc. 已回覆 2024年9月10日

Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful support when needed.

2024年7月30日

BTA has enabled our store to offer rentals to our clients. It has most of the features we were looking for. I do wish they offered API access to any paid account because there are some features that we didn't really need, and the plan with the API access is more than we need for now.
The widget that they offer for booking is super nice.
One feature that I would like would be for my customers to select one rental date at the store and have it apply to all of their selections without having to enter in the rental date on every product.

Swell AV
美國
使用應用程式 7個月
BTA Commerce, Inc. 已回覆 2024年8月19日

Thank you for your great review! It is the team's intention to make it possible for the app to facilitate 3rd party app integrations. This should include some level of API access that would be available on some specific plans. Currently, the API access is available on the Business plan, due to the level of support needed for its implementation. We have a lot in the pipeline including making BTA's widgets available for non-Shopify websites. The future is going to be eventful!

2024年8月2日

D'Angelo was so helpful on the chat for support! We had an *issue* which was just our inability to read and he was so patient and understanding looking into the problem, which helped me realize that the problem was not actually anything wrong. Normally, apps with this level of customer service and support have 5 stars from me on the assistance alone, however, the app is wonderful too! So much functionality, so intuitive to use, BookThatApp has made managing our one-and-done classes along with our multi-session classes easy and less daunting.

The reminder functionality is seamless and easy to use and really helps us have a one stop shop for running the classes portion of our business. I love that we were able to set up reminders for both our customers who signed up for our classes and the instructors teaching the classes. No more panicking at 10:00 the night before a class trying to figure out for an instructor if they had any students sign up.

I also love how easy the app makes it to add dates to existing classes. Many of our instructors have classes that get offered over and over again. With past systems, there was a lot of effort wasted on copying the class and setting it up as effectively a new class every time it was offered. Now, we just add dates to the already established class product. Piece of cake. It saves me so much time in running the behind the scenes parts of the business,

This app is literally everything our shop needed it to be and more!

Needles in the Haymarket
美國
使用應用程式 6個月
BTA Commerce, Inc. 已回覆 2024年8月19日

Your review is very wholesome and we whole-heartedly enjoyed reading every bit of it. Thank you for your time that you have sacrificed to leave us a thoughtful and thorough review! Thank you very much 😊!

2024年8月27日

I would recommend this app because of the exceptional customer support they provide. I run a B&B and need BTA to sync with external calendars from another platform. I find the language and navigating complicated but I contact the support team and they ALWAYS resolve the problem for me quickly and expertly.

NAP N NOSH
加拿大
使用應用程式 1年多
BTA Commerce, Inc. 已回覆 2024年9月10日

We greatly appreciate you taking the time to leave us your feedback! Thank you 😊!

2024年7月17日

I have been using BTA for years. It works well and their support team is quick, responsive and has always resolved any issues, which there have been few of.

Vacation House Linen & Towel Rentals
美國
使用應用程式 大約6年
BTA Commerce, Inc. 已回覆 2024年7月25日

We aim to have a TAT between 2 and 24 hours. This is to provide our customers a fast response and solution.

We are happy to hear that you enjoy our app and our services. Thank you for your review!

2024年7月5日

The BTA staff always do their best to help us and we often have solutions to issues within a few minutes if not hours. We have tried many different applications for booking services through Shopify and can say that BTA has served our store the best out of all of them.

Thank you for everything you do.

North County Canine Training
美國
使用應用程式 1年多
BTA Commerce, Inc. 已回覆 2024年7月15日

We are glad to hear that you are happy with our app and our service! Thank you for your review! 🤩🤩🤩🤩🤩

2024年7月23日

BTA Help ticket agents never fail to assist me! It's so great to have fast communication when I need it most - it also makes my job easier. Highly recommend.

The Crafty Kit
美國
使用應用程式 接近3年
BTA Commerce, Inc. 已回覆 2024年7月25日

It means a lot to us that you took the time to write us this review. Thank you for the recommendation and for your awesome 5-star review! ⭐⭐⭐⭐⭐