Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

Edited May 21, 2019

I used the app as Shopify don't include dates and booking forms in my theme and a service that my website includes is cooking classes. The App was exactly what I was looking for and more. The support team (Rob) was so helpful and every little problem I had he was was able to find a solution. The response time was impeccable and I am so thankful for all the help.

I also had a few issues with another collection of products and the support team were just amazing at helping me solve my issues. Rob was very quick at replying and solving the problems and I can't thank him enough. Thank you!

If you have any issues, just contact the support team they have the best customer service!

Ak-Am
United Kingdom
Over 3 years using the app
November 4, 2016

Works great! Simple and easy to use. Lots of different configurations available.

Mindzai
Canada
Over 3 years using the app
Edited April 18, 2019

I loved working with the team at Book That App... I was switching themes in Shopify and needed to have the booking forms changed and had to add a second. They are so fast at getting things done and getting back to me. And as a busy small business owner, I really appreciate the way they would follow up on a regular basis to make sure things were completed and done correctly. Thanks!

Home Smith
Canada
Over 3 years using the app
BTA Commerce, Inc. replied April 18, 2019

Thanks for taking the kind review! It was a pleasure working with you to get everything functioning the way you needed it!
-The Support Team @ Zetya

February 8, 2019

This booking system is a awesome app for our rental service and the have a great customer service! Highly recommended

Myselfie | Hire an open photo booth
United Kingdom
Over 3 years using the app
Edited February 17, 2020

Excellent support response; they went the extra mile to customize the look and operation of the site. They were very patient with my numerous requests. Works well.

Topsy Farms
Canada
About 3 years using the app
June 11, 2016

Get the job done as advertised. Support is responsive.

Rentoutdoors
Canada
About 3 years using the app
Edited September 9, 2021

This App is AWESOME!
They customize everything! I am not very good in changing settings or codes, but I dont have to, because the team will do everything that the store looks professional!
Awesome quick and professional customer service from Rob, Albert and Alex!
They customized my whole calendar with colors, booking dates and bundles and fixed everything that I asked for within hours (and I asked a lot)
This App is such a relief and it makes everything very easy! Thanks guys, you did a great job, again and again! I would give 10 out of 5 stars if it would be possible!

UNLIMITED
Mexico
About 3 years using the app
October 25, 2016

Took a little bit of setting up and time to wrap our heads around but this app let us do exactly what we needed.

Shootenstuff
Australia
About 3 years using the app
February 1, 2019

We use this app for all our classes. It's not highly intuitive to set up and we had some challenges so we paid a VERY small fee to have them help us. The support was fabulous, fast and kind. And best of all, the problem got fixed. Absolutely worth the price of admission!

The Sated Sheep
United States
About 3 years using the app
August 1, 2019

Excellent customer service, I had a hard time installing the app but after using their service it was a piece of cake.
It is a bit intimidating to work with an app that you cannot call but after using their customer service I can tell that it's even better than calling.
They reply so quickly !!

Thanks guys!!

live100percent
United States
Almost 3 years using the app
BTA Commerce, Inc. replied August 1, 2019

Thanks for taking the time to leave us a review! We really appreciate the kind words!
-The Team @ Zetya Support