Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

January 22, 2020

Works great.
We had some problems in the beginning, but they are very quick with responding and resolving problems. You have to consider a lot of ittt's for rental and they manage to control them all.
If you ask a question if something will be possible, they not only answer, but manage to fix things before the answer.
Of course depending on the day and hour, but often they answer within an hour!
Could not wish for more at this point.

Scattando Verkleedhuis
Netherlands
Over 2 years using the app
January 16, 2020

Amazing! I’m not very IT savvy and the guys from the support service have been absolutely spot on with their support. They respond to emails extremely quick and always supply the info required. I can not thank you enough. Thanks for making it easy for us to do business. Appreciate your help.

Lifeofthepartydresshire
Australia
About 2 years using the app
February 22, 2019

The support team for this app is excellent. Very fast to reply, and very helpful in finding solutions to what you need.

Life With Paint
Australia
About 2 years using the app
April 3, 2019

We have a unique business as we sell Queen Bees across the US. BookThatApp allows our customers to select the exact day they want to receive their queen as well as notify our customers a few days before shipment so they can prepare their hive. Configuration is straight-forward but if support is needed, the support team is fast and friendly.

Olivarez Honey Bees, Inc.
United States
About 2 years using the app
BTA Commerce, Inc. replied April 3, 2019

Thanks for the review! We hope that you continue to enjoy the app.
- The Support Team @ Zetya

January 11, 2021

I used the app for a rental site I was working on. They had a great support team that answered all of my question in a timely matter. Highly recommend this app to anyone doing rentals on Shopify.

DeliveryRentalServices, LLC
United States
About 2 years using the app
November 3, 2020

I started with the free trial over a year ago and then transitioned to an upgraded plan. I've had a great experience using the app. I changed my theme recently and I couldn't get the code installation instructions to match up with the code in my new theme. I reached out to the help desk and within 24 hours, they were able to integrate the code into my new theme. Rob was very helpful and took care of my problem quickly.

Aris Adonis Astrology
United States
About 2 years using the app
February 22, 2017

for the standard calendar booking it is quite good. The support is good. All in all I am content with the app.

Canadianbaristaacademy
Canada
About 2 years using the app
March 14, 2019

Unparallelled support! I had a major problem with the shopping cart not displaying. I contacted support and they resolved my issue within 10 minutes at no charge! what a great app!

RMUS - Turn-key UAV Drone Program Solutions Provider
United States
About 2 years using the app
BTA Commerce, Inc. replied March 14, 2019

We appreciate the kind words! We are glad that we were able to quickly resolve your concern today!
The Support Team @ Zetya

April 26, 2021

Alex is an absolute legend. Excellent support. Even got a developer to fix issues with my website that was causing issues with bookthatapp. Even though it was outside his scope of work.

Alpha Sound and Lighting
Australia
About 2 years using the app
September 7, 2017

Great app. We use it to manage our rental business and the calendar interface and inventory tracking works well. Looking forward to "independent resources" in future releases. Good stuff! You have our support.

Epic Garden Games
Australia
About 2 years using the app