Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

June 27, 2018

Really amazing customer support. They respond insanely fast.

Funkits
United States
Almost 2 years using the app
July 5, 2022

They helped me to create a calendar and give good options for all of the class types for our business. Support is super helpful too!

Mad B's quilt and sew
United States
Almost 2 years using the app
June 9, 2021

We are using BookThatApp for our shop so customers can schedule appointments where we pick up things from their homes. In general, we are very happy with it, there are lots of configuration options and the team seems to have passion for their app. Though when a bug came up, it took us two attempts to explain the problem and we eventually had to be less nice so that we were taken seriously and that it was recognized that it is a bug that should be fixed. However in the end, the bug was fixed within a day, that was great! One important feature request we still have is that in the booking calendar overview it would be great if we could choose which information pops up when hovering above bookings. In particular, we would like to display the customer's address there. Choosing what is displayed in the calendar overview could be a great setting (with radio buttons) also for lots of other customers we think. Overall, we would recommend BookThatApp and believe that the app, if continually improved, can become the best in its class!

PeekUp
Germany
Almost 2 years using the app
February 4, 2019

This is a great app for booking and rentals. We do trade show exhibits and even though in the first initial set-up we needed a lot of attention from Zetya they were wonderful to work with. They have been awesome and quick to customize to our needs.

Unrivaled Portables
United States
Almost 2 years using the app
May 25, 2021

Great calendar functionality for a rental site. Customer service is quick to respond at all hours and helpful in navigating installation + troubleshooting issues.

Una Notte
United States
Almost 2 years using the app
May 4, 2019

Outstanding customer service, I've had a great experience working with API and the shopify product pages. Top pick for any scheduling app, especially if you have many locations. Can't recommend enough!

Bus Wash Buddy
Canada
Almost 2 years using the app
March 9, 2021

Fantastic APP that has really helped with the performance of our business and the support team are excellent - would highly recommend!

Bubble & Tub
United Kingdom
Almost 2 years using the app
September 25, 2019

I'm working with very little technical knowledge, and this app has been a lifesaver for my shop! Parts of the configuration I didn't understand were handled quickly and professionally by the help team, and I had a fantastic experience with a small customization to my booking page. 10/10. Also, must commend Rob from Zetya support for fixing my issue today about twenty seconds after I opened the ticket :) Thank you!!

Adventure Outfitters
Canada
Almost 2 years using the app
March 21, 2021

These guys are so great. Their support team is so quick and have helped me so much! The tutorials are fantastic.

DP's Sweet Life
United States
Almost 2 years using the app
April 8, 2020

Offers prompt & effective customer support - very happy with this app and would definitely recommend.

The Tart Tin
New Zealand
Almost 2 years using the app