Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

April 3, 2024

The app is pretty easy to use, for us and for our customers. Customer service and chat have been amazing.

Do Good Sports Club
United States
Almost 2 years using the app
BTA Commerce, Inc. replied April 5, 2024

Thank you for your awesome review! 😊🥳

We appreciate your feedback and the time you took to write this for us! You're amazing!!!

March 11, 2024

Super speedy customer support! We have had a great experience with BTA so far. Good guidance and real humans in the support. Can highly recommend.

BestCoast Outfitters
Canada
Over 1 year using the app
BTA Commerce, Inc. replied March 12, 2024

Thanks for your awesome review! We appreciate you and enjoy the rapport that we have with our customers! We are happy to hear that you enjoy our app and our service, and we look forward to continue providing you with excellent service!

🎉🎉🎉🎉🎉

February 13, 2024

We use BTA across 5 stores and we enjoy it a lot - you can customise it as to achieve great results. Amazing app, highly recommend!

ThermaFY Eco Solutions
United Kingdom
Almost 2 years using the app
BTA Commerce, Inc. replied February 15, 2024

We're happy to see that you're enjoying our app! And thanks for the recommendation; we appreciate you!

March 26, 2024

I use BTP for my candle making classes and last night I was really struggling with an issue. I logged on today and decided to ask for help and was so pleased. D'Angelo was very helpful!! i am now stress free and happy with the outcome.

Melted Aromas
United States
10 months using the app
BTA Commerce, Inc. replied March 28, 2024

Thank you so much for your amazing 5-star rating!

We are so glad to hear that you loved the app and the customer service you received. We appreciate you taking the time to write a review and highly value your feedback.

Thanks again!

February 14, 2024

Awesome customer service by Angelo! BTA works very well for our inflatable rental business.

Jeu Gonflable Québec
Canada
Almost 4 years using the app
BTA Commerce, Inc. replied February 15, 2024

Thanks a million for your feedback 🤩🤩🤩🤩🤩 !

We are happy that you are satisfied with our customer service, and with our app!

Thanks again! We look forward to providing you with our continuous 5-star support!

March 27, 2024

Amazing customer support, I had an issue with reservation widget and it was resolved very quickly. Been using the app for almost a year and wouldn't go anywhere else!

Curated Collection
Australia
10 months using the app
BTA Commerce, Inc. replied March 28, 2024

We appreciate you taking the time to leave us an amazing 5-star review! Thank you! Your review means a lot for us. We look forward to successful relationship 😊!

February 19, 2024

Fast service and easy to use. So far, it is the best booking system I have tried. Thanks!

The Skincare Boutique
United States
Over 1 year using the app
BTA Commerce, Inc. replied February 21, 2024

Thanks for your awesome feedback! We appreciate you 😊!

March 7, 2024

I love the customization this platform provides and their customer service is very responsive and helpful!

Painted Peacock
United States
11 months using the app
BTA Commerce, Inc. replied March 8, 2024

🥳🎉🎉🎉🎉
⭐⭐⭐⭐⭐

Thank you for taking the time to leave us your review! We are happy to hear that you are happy with our app and our service! Thanks again!!

January 12, 2024

This app is very useful and I also got a very good service from D'angelo. He helped implement what I needed and took time to explain to me how to do it, thank you!

Epoxy Chemtec
Canada
Almost 2 years using the app
BTA Commerce, Inc. replied January 15, 2024

We are grateful that you took the time to leave us an awesome review! Thanks for choosing us, and we look forward to continue serving you 🙂.

February 20, 2024

Amazing customer service. Most customizable booking app I have seen. I tried about 5 different booking apps before I found BTA and I'm so happy I found it! It's a little complex at first, but the support team is amazing, the user guides are very helpful and it's worth it!

Mind's Eye Mystics
United States
25 days using the app
BTA Commerce, Inc. replied February 21, 2024

Thank you for your awesome review! We're happy to see that you decided we were the best fit for your business! We look forward to growing together, and to providing you continuous support!