Reviews (520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.
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My shopify store is not live yet but as I will need to take bookings I checked out a few different apps and then chose BTA. I have found it pretty easy to use because the User Guide provided - is clear and easy to understand and follow, however I have had to contact the support team on 3-4 different occasions and every time they have answered my questions in a timely response and given clear directions on how to implement what I need to solve my problem.
I value any company that gives great customer service, so I definitely recommend this app because their customer service is A+++
Thank you for the A +++ review 🤩! We appreciate you taking the time to write this for us!
Amazing support! They helped me so much integrating it into my shop. I'm helping a customer integrating BookThatApp into a Shopify for booking her Cooking Classes.
Great help despite my lack of skills and programming.
Very fast support and great integration in the website
Customer support is amazing! Quick to respond! Understood what I needed to be done and made the process seamless.
I use BookThatApp (BTA) for scheduling. I reached out to BTA support for installation of the coding and their response time is very fast. Rob installed exactly what we needed for our Shopify store within 24 hours. This is the best support I had from an app support so far. Rob provided excellent customer support. Will recommend this BTA app to others.
I used this app to add workshop bookings to my website. I am delighted with how it looks and works. Rob and Gavin go the extra mile to help. It’s a great app.
This app has allowed me to operate a small BBQ rental business from home without a massive outlay for a programmer. Why reinvent the wheel when there's already a solution? If you have big equipment around home that you only use once in a while, why not rent it out?
Really amazing customer support. They respond insanely fast.
We are using BookThatApp for our shop so customers can schedule appointments where we pick up things from their homes. In general, we are very happy with it, there are lots of configuration options and the team seems to have passion for their app. Though when a bug came up, it took us two attempts to explain the problem and we eventually had to be less nice so that we were taken seriously and that it was recognized that it is a bug that should be fixed. However in the end, the bug was fixed within a day, that was great! One important feature request we still have is that in the booking calendar overview it would be great if we could choose which information pops up when hovering above bookings. In particular, we would like to display the customer's address there. Choosing what is displayed in the calendar overview could be a great setting (with radio buttons) also for lots of other customers we think. Overall, we would recommend BookThatApp and believe that the app, if continually improved, can become the best in its class!
This is a great app for booking and rentals. We do trade show exhibits and even though in the first initial set-up we needed a lot of attention from Zetya they were wonderful to work with. They have been awesome and quick to customize to our needs.