Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

July 28, 2022

Brilliant app and essential if you are a rentals business. Their service is also first class, always very responsive and helpful!

Swished
United Kingdom
About 1 year using the app
February 22, 2019

BTA Customer Service is absolutely amazing!
First Off, thank you for helping with every (probably silly) question I had. Alex, Rob and the rest of the team, had me up and running with all my chosen customised details within a matter of hours. The response time was incredible and they were on to every little thing I couldn't figure out.

I tried to install myself but with little knowledge of code I gave in a paid for the set up. THANK YOU for offering this service!

The app itself covers everything I need for product rentals, and what I want for my site. Easy to use, selected dates etc.

Such a happy customer.

Thank you again!

Balzano's
New Zealand
About 1 year using the app
February 2, 2023

I work for a not-for-profit, and we used BookThatApp for various programs requiring simultaneous bookings. This is a powerful tool with a long learning curve, but Rob B. was incredibly helpful in teaching us the intricacies of the back-end of the software. We were really grateful that he was so personable, and would often link us to a written confirmation of what he had just mentioned, so we know in stone what we were looking for. We were able to work with BookThatApp's many different tools (which I have come to learn, are still being updated and developed into things that are even better) and save money. Thanks, Rob and BTA!

The GreenUP Store
Canada
About 1 year using the app
BTA Commerce, Inc. replied June 20, 2023

Rob sends his greetings and salutations 🙂. Thanks for taking the time to leave us a very detailed review. You rock!!

January 3, 2019

Great app, does exactly what it should, customer support is excellent. We would definitely recommend.

AXSOM Sports
Ireland
About 1 year using the app
July 29, 2020

Wir benutzen die App für unser Kosmetikstudio und es klappt super! Am Anfang gab es Schwierigkeiten bei der Umsetzung und wegen eines Fehlers von uns hatte nicht alles funktioniert. Der Support hat sich aber innerhalb einer Stunde (!!) gemeldet und ist alles mit uns durchgegangen bis es funktioniert hat. Kann die App nur empfehlen.

Medical-Lounge Osnabrück GbR
Germany
About 1 year using the app
November 11, 2021

Great app with plenty of options and flexibility. Really quick and helpful service, would highly recommend

Hire A Kombi
Australia
About 1 year using the app
January 21, 2019

I used this app to help me indicate when a rental product is available and for how long it can be rented out. I received great support from Zetya, and can really recommend the app. Unfortunately, it is not possible with Shopify to implement different prices for different days of the week, e.g. my products should be cheaper from Monday-Thursday, but this is not an option yet. However, implementing BookThatApp has helped me so much reaching my goals for how my website should be easy to use for my customers.

Duus&Dyppel
Denmark
About 1 year using the app
December 28, 2022

Great App! Does exactly what I need it to for my Candle Making Workshops. And anytime I have had questions the quick response time is fantastic.

Okanagan Candle Co.
Canada
About 1 year using the app
December 9, 2022

Great customer service even at 11:30pm when I have time to work on the app they were able to assist me!

Pinkie Punks Creations
United States
About 1 year using the app
Edited December 6, 2017

Great support, the app has alot of customization and features!

Nextech Energy
United States
About 1 year using the app