Appointment Booking App | BTA , 437 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.
Refine
-
By rating
At first found this app a bit difficult to use. However, this is mostly because of the many features that it offers. After spending some time on it, it became much easier. Support is quick to reply and many articles are written to help with all sorts of issues.
I tested about 8 booking apps available in Shopify. BookThatApp is the only one that provided most of our complicated requirements. With Covid, there are lots of restrictions and this produced more complicated scenarios for us. We understand that the out of the shelf product do have limitations and I know that I kept on bugging the support team with a lot of questions. The support team is very quick to respond and very knowledgeable. The only thing that I can think that needs improvement is to provide a timeline for bug submissions. I understand that this is by first come first serve basis. We users would need to know the delivery of the bug so that we could decide if we can wait or if we need to have an alternative. Other than that, the team is great and the app is heaven sent to us.
For the price, this is the best booking calendar out there! Main emphasis is on their STELLAR support team that I have never waited more than 8 hours for a resolution from. Lots of customizable options, and the team will work with your for what you need on your site.
We added this to our site and are excited to have the ease of use with rental bikes, skis, and more. Their technical support was excellent to dial in our product pages too. Well worth the $25.
Our rental business requires a system that can manage availability, different locations, added extras and multiple rates based on how long customers rent for.
This is no easy task. But BookThat App can handle the challenge. We had a few initial bugs. And this is where the real strength of BookThat App comes in. Christine and Gav did a stellar service job to rectify the bugs in no time. They understood our business needs and acted swiftly. A fantastic service, which I would highly recommend.
Thanks again!
We have just launched our new experience/tour booking website for Journeys we produce and offer in Paris France. The implementation process was very smooth with shopify and I highly appreciated the level of service offered by the team at BookThatApp (Rob). I look forward to using the app as our business picks up but it is comforting at this early stage to know that I can rely on a professional team which is very responsive and can quickly grasp our expectations/asks.
Very responsive online support. Mahalo!
We are a Ski rental shop, we have choosen to use Bookthatapp to manage our online bookings. Our store still in construction but after several tests, the app seems work very well, and corresponds to what we are looking for. The most remarkable thing is the great costumer service, efficient and fast response. Many thanks to Rob for his support during the set up process. We recommend !
We've used Zetya's BTA (BookThatApp) on a Shopify site for one of our clients (a London based museum) for over a year.
The museum has an ongoing programme of ticketed events. Events are both regular - with events several times a week and per day (e.g. tours); and irregular - i.e. one-off events. Some events are paid, some free. Events cover tours, workshops, talks, lectures and group visits.
BTA has a multitude of configurable options (and to make the most of it you need to allocate time to learn how to use it properly and to its full potential) and can do a lot more than what we are using it for.
With so many use cases and options, it does take time to orientate yourself but so far it's worked extremely well for our/ our client's needs.
Zetya/ BTA support is excellent. Rob is a star. Quick and responsive and on the front foot with help and advice. Absolutely first rate. Highly recommended.
This app helps my customers select a date to rent a garment. The customer support team are really great