BookThatApp | Reviews

A lot of coding involved, poor customer service and support. I was treated like an idiot and quite frankly didn't feel as though they wanted to help me even though I was a paying customer. My website is still down due to their poor support. Please cancel my subscription immediately.

Good App for our store but loading problems are regular. the calendar keeps buffering at times and causes problems to process

We rely on this a great app to book events, classes,appointments...pretty much anything for our retail store.

Easy to customize and schedule anything.

Even though the interface is very intuitive, if I am ever in a jam and can't figure something out, they reply very quickly.

Really amazing customer support. They respond insanely fast.

Have had a couple of bumps but support was right on top of the problem and fixed us right up. App works wonderful for our needs.

Not impressed. A small business trying to add income source by adding events to our venue. Not overly tech savor and that is why we picked Shopify, which has been awesome to work with.

This app isn't easy to install - directions say to click one thing but it isn't on the screen. Needed help to just walk you through it but you have to submit a "ticket" and WAIT for someone to contact you back. No way to contact or live chat with customer service.

I am limited on time to install this and get it up and going. Can't wait days to get response or help. Also if I have to hire a tech team to install it as mentioned above from another review....this might be to technical for the average businesses owner.

THEY MENTION THAT THEIR APP IS COMPATIBLE FOR BROOKLYN THEME, HOWEVER, EVER SINCE I HAVE DOWNLOADED THE APP, THE AJAX CART SLIDER STOPPED WORKING. NOW THEY ARE ASKING ME TO PAY $125 FOR STARTING THE CART SLIDER AGAIN. I HAVE EMAIL TRANSCRIPTS TO PROVE MY POINT. I HAVE ALREADY PAID $150 TO THEM IN 3 SEPARATE PAYMENTS VIA PAYPAY, ONLY TO FIND THAT THEY ARE NOT DELIVERING ANY VALUE.

Amazing Tech Support!
I set my classes up, the install team was worth every cent as they pulled everything together. I would definitely recommend getting the pro install. Our company is busy, all the time. It doesn't stop! And having such a readily available team to take care of the initial set up saved us so much. Thank you again. 10 out of 10 would recommend.

If you ever plan to need tech support, do not purchase. Tech support is worthless. Otherwise, the product is not bad. If you don't fit in their plan they get passive aggressive. All in all, find someone else to do business with. Working with them was a terrible 2 weeks of my life.

I LOVE BOOK THAT APP and here is why...1) It is a simple, easy to use, and very adaptable calendar program. After looking at many calendar apps (I spent months looking at many...), BTA offered the comprehensive calendar features with a customization of functions that I needed to apply to my business/website. 2) BTA offers a generous free-trial run with its calendar. This free trial-run allowed me to test, question, and eventually work out the details of how I wanted to adapt the calendar to my site. 3) This brings me to customer service...NEVER have they let me down! Quick to respond and quick to offer solutions...and in my case, very quick to step in and technically help me out with installation, set-up, tweaks, and function changes. When the work required extra expertise, the staff was always upfront about costs and the costs were very fair! The Zetya/BTA staff is wonderful and professional.

Zetya is a great company and BTA is a truly helpful booking app!