Reviews (520)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

June 20, 2023

I initially found the app a little confusing to operate, but they have very helpful instructions that I was able to easily follow.
Additionally, their support team has been very helpful (honestly more helpful than I have ever found a support team before).

Pineridge Hollow
Canada
Over 1 year using the app
BTA Commerce, Inc. replied June 20, 2023

We really appreciate you taking the time to leave us this awesome review 😊. Thank you!

October 14, 2021

Fantastic app that gets better with every update. Customization can be done on your own with minimal help from support. If you run into any issues, the support team is extremely helpful and has assisted me with resolving the few bugs I ran into while customizing the app.

Hockley Valley Shop
Canada
Over 1 year using the app
May 12, 2021

The customer services is superior. I was having a really hard time with some settings and the team went in and update my code for me. They even went in and fixed other items that I did not even know I had issues with. They really go up above and beyond to make sure the features work properly. I highly suggest using BookThatApp!

IV Therapy Center
United States
Over 1 year using the app
June 22, 2020

Really powerful booking system with a lot of options for a good price. Best of all is their great support that replies within hours, sometimes minutes!! Always solving oriented and friendly!

Relax Lounge SPA Västerås
Sweden
Over 1 year using the app
February 20, 2023

The support from the team has been fantastic, they have helped me through some more complex tasks to make this app deliver exactly what I was looking for.
A dynamic list of locations - improvement would be great, so customer don't have to scroll through a 100 locations, they could just start typing, or they could type in their postcode and the location is automatically selected? Just a suggestion
But overall a great app for what we were looking for, we have been using it for over a year

ThermaFYDev
United Kingdom
Over 1 year using the app
BTA Commerce, Inc. replied June 20, 2023

We love to hear our customers express their feedback. Your review really warms our heart ♥️. Thanks for taking the time to write it!

August 24, 2022

BookThatApp works great for my business and the customer support is always available when I need it!

NEIGHBOR art studio
United States
Over 1 year using the app
May 14, 2017

It does what it says, easy to setup and run it

Holidayhiregrancanaria Com
Spain
Over 1 year using the app
October 6, 2023

BTA has been perfect for our service based business and the support has been top notch!

Leprd
United States
Over 1 year using the app
BTA Commerce, Inc. replied November 8, 2023

Wow! We're so happy to have exceeded your expectations. Thanks for taking the time to share your positive feedback. It's customers like you who make our job a true pleasure.

Edited April 1, 2020

Easy to use and exactly what my store needed. These guys would have to have the best support of any app I've ever used. Install with confidence that if you ever have an issue, Zetya will get right onto it.

Reality Games Australia
Australia
Over 1 year using the app
BTA Commerce, Inc. replied April 1, 2020

Hi Reality Games

Thanks for taking the time to leave us a review! We are glad you are finding our support helpful. Feel free to reach out to us at any time!

The Support Team @ Zetya

June 21, 2023

Rob is a lifesaver, the app speaks for itself, however the customer support and troubleshooting was instant and unreal. Thank you

NYT LYT Neon
Australia
Over 1 year using the app
BTA Commerce, Inc. replied June 21, 2023

Thanks for the kind words and for taking the time to leave a review! We are thrilled to hear that you're enjoying our app and our service 🤩!