Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

February 20, 2024

Amazing customer service. Most customizable booking app I have seen. I tried about 5 different booking apps before I found BTA and I'm so happy I found it! It's a little complex at first, but the support team is amazing, the user guides are very helpful and it's worth it!

Mind's Eye Mystics
United States
25 days using the app
BTA Commerce, Inc. replied February 21, 2024

Thank you for your awesome review! We're happy to see that you decided we were the best fit for your business! We look forward to growing together, and to providing you continuous support!

April 9, 2024

When we had a problem they were quick to respond via chat, very nice.

SORATOBU tufting studio
Japan
3 months using the app
BTA Commerce, Inc. replied April 10, 2024

🥳🥳🥳🥳🥳

Thank you for great review! We appreciate you!

January 25, 2024

love the instant chat service answers all my questions super quickly!

Thank you

Roselisa Beauty
Canada
About 2 years using the app
BTA Commerce, Inc. replied January 30, 2024

We're thrilled to receive your 5-star review! It's wonderful to know that our app and customer service met and exceeded your expectations. We appreciate your support and trust in us. If you ever have any questions or need assistance, feel free to reach out. Thank you for being a valued customer!

December 6, 2023

I recently had the pleasure of using BookThatApp for my business, and I cannot express enough how fantastic this app is! From seamless integration to a plethora of customizable features, it has truly transformed the way I manage bookings.

The user-friendly interface made setting up my booking system a breeze. I was able to tailor it to fit the unique needs of my business effortlessly.

What sets BookThatApp apart though, is their exceptional customer service team. Whenever I had a question or needed assistance, their support team was not only quick to respond but also incredibly knowledgeable and helpful. They went above and beyond to ensure I had a positive experience with the app.

Their dedication to customer satisfaction is truly commendable. It's evident that they genuinely care about their users and are committed to providing top-notch service. I felt supported throughout the entire process, and their team's expertise added immense value to my business operations.

If you're looking for a reliable and feature-rich booking app with unparalleled customer support, look no further than BookThatApp. I wholeheartedly recommend it to anyone seeking a hassle-free and efficient booking solution. Five stars without a doubt!

Dress Hire NZ
New Zealand
Over 5 years using the app
BTA Commerce, Inc. replied December 8, 2023

Oh my! From the team at BookThatApp, we are grateful for the time you took out of your day to write us such a well-written review! From the depths of our hearts, thank you for such a detailed and in-depth review of our product and support team.

We appreciate you ❤️

February 28, 2024

Une super application, facile à prendre en main, pratique, qui me permet de gérer mon business de location de vêtements sans tracas ! et en bonus, un service client hyper patient et réactif. Je recommande les yeux fermés <3

My Golden Closet
France
About 1 year using the app
BTA Commerce, Inc. replied February 29, 2024

Merci pour votre recommandation! Votre avis 5 étoiles nous a donné l'occasion de célébrer 🎉🎉🎉🎉🎉🎉🎉 !

Nous sommes heureux d'apprendre que vous appréciez notre application et le service que nous proposons ! Merci de nous avoir choisi 😊.

January 23, 2024

This app was the most compatible with what I needed and they were able to go in and customize it to my liking even more. This made my life so easy because I honestly have no idea what i'm doing, I am still very much in the learning phase.
They reply unbelievably fast and have great customer service skills. Definitely recommend!

The Chantilly Flower
United States
8 days using the app
BTA Commerce, Inc. replied January 30, 2024

Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that you had a positive experience with our app and our customer service. Your satisfaction is our top priority, and we look forward to serving you again in the future. Cheers!

February 13, 2024

D'Angleo was amazing. Great support, fast response time. A+

Académie de hockey Joel Bouchard
Canada
4 months using the app
BTA Commerce, Inc. replied February 15, 2024

We appreciate you taking the time to leave us an awesome review! Thanks 🤩!

December 15, 2023

Just brilliant customer service and help is there when needed. App works perfectly too ;). No bad word to say and have been using for years.

El Diablito
Finland
Over 1 year using the app
BTA Commerce, Inc. replied January 15, 2024

Thanks for your awesome review! And we're happy that you are enjoying our app and our services 🙂!

February 14, 2024

We love that we don't have to wait hours for support to get back to us! D'Angelo was very helpful in helping us get set up and very patient in helping us understand what settings we needed. Thank you so much!

Tarot Magick Singapore
Singapore
2 days using the app
BTA Commerce, Inc. replied February 15, 2024

As we promised, here's us celebrating the new review:

🥳🎉🎉🎉🎉🎉🎉🎉🎉

Thanks a lot for taking the time to leave us one, and a 5-star review at that! We appreciate you, and look forward to providing you with continuous 5-star support!

February 22, 2024

Great customer service, very quick responses and will manually assist you with any confusion you may have. Thank you Joao!

Amor y Pintar
Japan
About 23 hours using the app
BTA Commerce, Inc. replied February 23, 2024

Thank you for giving us the chance to celebrate!

🥳🥳🎉🎉🎉🎉🎉

Your feedback means a lot to us! We look forward to providing you continuous support 😊!