Reviews (520)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

January 4, 2022

This App is awesome! I thought i was gonna have the worst time ever and then Albert in the Customer Service Chat spent 5 minutes and fixed my whole issue. Even admitted that it was a small issue on their end and that it shouldnt happen again. Thanks Albert!!!

Praticus Creations
Canada
8 months using the app
October 28, 2020

BookThatApp is unique for websites that require specific rental solutions. I have tried Out several other apps but they do not meet the required needs as they have quite limited options in my opinion. I am very pleased with the team behind the APP - they respond fast and have patience on letting one understand their product. Much appreciation and thanks for making my website working out so well!! Mark Nelson

Cars2go
Denmark
8 months using the app
September 14, 2022

We use this app to set up a reservation system for a clothing shop. Great service and quick response! Every time we need help with setting up the widget or configurations, they are always there to fix problems for us. Also, thank you, Albert, for the fast responses!

TANAN 丹庵きものレンタル
Japan
8 months using the app
December 22, 2018

The support team is great!
It does just what I need it to do, I just wish it was a little more affordable

My Pretty Long Toes
United States
8 months using the app
December 21, 2020

Holy Buckets! I have been looking for a good rental program for 3 years. Finally I found this one. The support team is super responsive and great to work with. The user experience in the setup is well thoughout and the fact that it connects to my available inventory is a hug problem solver for my business.

Rivers To Lakes
United States
7 months using the app
January 31, 2024

Great app. Exactly what my business needs. The customer support is amazing and assists promptly to help with install and operation. Perfect for newbies at website building.

Lali and Dash Couture Rentals
Australia
6 months using the app
BTA Commerce, Inc. replied February 1, 2024

Your review makes us realize that what we're doing works and we're going in the right direction! Thanks a million for taking the time out of your day to write us a great 5-star review!

Edited November 13, 2016

have set up just the way I needed it, easy to deal with fast response

Joe
www.jjjkentertainment.com.au

Jjjk Entertainment Sound Lighting Supplies
Australia
7 months using the app
April 11, 2022

We needed this app for our power tool rental website and I had a hard time figuring out how choosing a date range would change the price according to the number of days. I started the online chat in the app and 3 min. later BookThatApp fixed it. This app is just what we needed and it works perfectly.

Toolpartner
Denmark
7 months using the app
February 26, 2021

This app is fantastic and helps us with all of our booking needs. The functionality it provides is robust and there's lots of flexibility - they really understand the needs of rental/booking businesses and do a terrific job of accommodating a wide variety of use cases. Rob and the team at BTA were extremely helpful and responded SUPER quickly. They helped me solve my niche issues and I always felt confident. Highly recommend +++

DJ Warehouse Hire
Australia
7 months using the app
August 7, 2020

I am using this app to allow my customers to book time on a rental machine. This is the first website I have ever built so I have very little knowledge with everything. The app was pretty easy to set up and user friendly. If I needed help with something because it was over my head, the support team would always get back to me in a timely manner. I can't say enough about the support team. They were always kind and patient with me. They always made sure the problem was taken care of. Very pleased with everything about this company and product!

Fabric Bash
United States
7 months using the app