Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

June 10, 2017

good and easy to use
need to read before proceed using the app

Our Znz
Tanzania
About 2 months using the app
April 27, 2020

Customer Support by Rob has been helpful in setting up my products on the app. I think the app could be refreshed in overall look and to make configuration a little bit more intuitive. But the app functions work to my needs.

The Bike Project
United Kingdom
Almost 3 years using the app
July 24, 2020

Love this app and their customer support, Before going live i have some issues with the app installations and other points. They really helped us. Thumbs up for them. Highly recommend this app if any one want booking app.

Gelsoft Australia
Australia
About 2 months using the app
June 8, 2020

Great app for appointment, so many features, plus you will get five star customer service! They are very responsive and helpful

lavanilla
Indonesia
About 2 months using the app
Edited December 23, 2020

The app has worked very well for the application I'm using it for, the support and answering of various questions over the past couple of months has been quick, accurate and very helpful. After a bit of a learning curve from my end (with lots of help from support), I now know how to change the parameters quite quickly and adding other products has been pretty easy.
Happily recommend.

Nakkertok
Canada
About 2 months using the app
July 16, 2020

Hello, everyone who reads this comment I want to tell you that bta is an incredible app! 100% recommended, it will make your store easy for your customers to use and it also has many options according to your needs, it is worth integrating this app in your store, do not think about it.

Their technical support is very friendly and they really support you to make your project look incredible, sincerely it is a quality company and I would recommend adding to their store more than a thousand times.

nitzafy
Mexico
About 2 months using the app
August 30, 2022

We plan to use this app to book studio classes and we have had nothing but a great experience with the customer service team any time we have questions. Rob is the MAN! Very on top of his work. Stand by the app so far, simply on the fact that it is so EASY to use and EASY to ask questions.

Brush Tips Art Studio
United States
About 2 months using the app
March 15, 2021

It's working great so far - I am on a trial plan and find that the app works for the rental service offered. The customer support is also prompt and professional - I would definitely recommend.

ARTualize
Singapore
About 2 months using the app
August 4, 2016

Great app and great customer service

Kick Scoot Uk
United Kingdom
About 2 months using the app
Edited January 14, 2021

I really love how easy navigated the app is! If I’m need of any help the book that app support team are excellent. On a couple of occasions I have submitted a request and got a response straight away from a lovely chap called Rob, he has been very helpful in solving any issues I have and his speed of response is top notch! Cheers Rob

Release
United Kingdom
About 2 months using the app
BTA Commerce, Inc. replied January 14, 2021

Thanks for taking the time to leave us a review! I am glad that I was able to assist you in getting up and running.

Best of luck with your online store!

-The Zetya Support Team