Appointment Booking App | BTA , 438 reviews

Bookthatapp. Is very hard to set, the system for settings is not easy, and you need a expert to do it, bookthatapp support is good, but a lot of the support don´t know anything about the app. Error 400 is a big issue for this app, i have try to get help from that problem in 45 dags, but i giv up. Peter

App full of bugs!!!! We spent DAY trying to configure this. Terrible support. One of the worst I have every seen. They do not understand what customer service means!

Very bad and poor support, they are not helpful at all, just ask you to pay for everything !!!

Even if you pay the $25 they ask for installation they do the strict minimum, you have to do almost everything by yourself.

If you're not a English native language, welcome !

If you ever plan to need tech support, do not purchase. Tech support is worthless. Otherwise, the product is not bad. If you don't fit in their plan they get passive aggressive. All in all, find someone else to do business with. Working with them was a terrible 2 weeks of my life.

Trialled this app for our store, and it has a completely breaking bug - the calendar on mobile constantly resets itself to the same view no matter what the user chooses. Contacted support and they simply told us they couldn't reproduce the issue and hence couldn't help. We sent them detailed explanations of what was a very easy to reproduce problem, and we reproduced it ourselves with over 30 of our customers across the whole gamut of mobile devices - android, apple, various levels of iOS and android OS; the developers still continued to tell us that they couldn't reproduce it, so we stopped wasting time trying to get them to fix it.

If the level of support for the product is "despite the fact that you can reproduce it on every device you've tried it on, we can't, so we're going to assume there is no bug" it's definitely better to avoid it then use it.

Very poor support experience. You should be going out of your way to help someone with a bug this major, and in the process fix your product, rather than denying its existence - it's almost childish!

A lot of coding involved, poor customer service and support. I was treated like an idiot and quite frankly didn't feel as though they wanted to help me even though I was a paying customer. My website is still down due to their poor support. Please cancel my subscription immediately.

THEY MENTION THAT THEIR APP IS COMPATIBLE FOR BROOKLYN THEME, HOWEVER, EVER SINCE I HAVE DOWNLOADED THE APP, THE AJAX CART SLIDER STOPPED WORKING. NOW THEY ARE ASKING ME TO PAY $125 FOR STARTING THE CART SLIDER AGAIN. I HAVE EMAIL TRANSCRIPTS TO PROVE MY POINT. I HAVE ALREADY PAID $150 TO THEM IN 3 SEPARATE PAYMENTS VIA PAYPAY, ONLY TO FIND THAT THEY ARE NOT DELIVERING ANY VALUE.

Very complicated and unfriendly interface.
Too hard to set up .
Disappointed. Not recommend at all. If you look for simplicity, try to do it in another place.