BookThatApp Appointments

BookThatApp Appointments

From $9.95/month. 14-day free trial.
Rating (4.6)
Reviews
Developer
Zetya Pty Ltd
346 reviews
36 reviews
Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
36 reviews
December 15, 2021

We use this app to organize glass blowing classes and courses. The interface for creating the classes is intuitive. Sometimes it can get confusing having both Shopify and BookThat involved, for eg when someone cancels their registration on Shopify we have to manually delete the participant on BookThat. Great support by chat though!

Ottawa Glassblowing Co-op
Canada
Time spent using app: About 2 years
Zetya Pty Ltd replied December 16, 2021

Hi Ottawa Glassblowing Co-op,

Thanks for taking the time to leave a review. We appreciate it!

We did want to clarify that when you cancel an order in Shopify, the corresponding booking in BookThatApp is automatically deleted. There is no need to manually delete the booking in the app.

If you need further information about the integration between BookThatApp and Shopify, feel free to reach out to our support team by chat or email and we'll happy to help.

The Support Team @ Zetya

December 1, 2021

This app has amazing functionality and a plethora of options to choose from. I really appreciated the quick support and responses from the BookThatApp tech team when I was having some challenges!

Lavish Picnics Kamloops
Canada
Time spent using app: 9 months
October 22, 2021

Customer service is amazing! With bookthatapp support I was able to include a specific customization for my shop. They are very clear and thorough.

Studio Mondine Vessels
United States
Time spent using app: 2 months
Edited July 25, 2022

This app gets the job done, but every so often there will be issues that can take a bit to resolve. They have solved the recent issue of the calendar not loading on Instagram due to the iOS 15.5 update, and it is working for my clients again. This app is also very good if you have a high volume of people coming to your site, and need to hold appointment times while the customer is checking out.

ROSE AURA
Canada
Zetya Pty Ltd replied July 12, 2022

Hi Rose Aura

Thanks for taking the time to leave a review.

As we advised you on your support ticket, we have been unable to replicate this issue to date despite significant effort put in by our support staff, QA team and developers to do so. We also advised you that we would continue to investigate to determine the root cause and fix the underlying issue. It's a shame that you feel that writing a negative review is the best way to work with us to solve this issue.

The Support Team @ Zetya

June 10, 2021

This app was essential to our organization. It does take a lot of learning and initial system setup, but their help desk is very responsive.

Barkerville Historic Town & Park
Canada
Time spent using app: 5 months